Aria Systems

Title: Product Manager, CSP/Partner Solutions

Department: Product Management

Location: Broomall, PA or San Francisco, CA (Remote Considered)

About Aria Systems

Aria Systems’ cloud-based monetization platform is the analysts’ choice, top ranked by leading research firms. Innovative enterprises like Comcast, Subaru, Netgear, and Telstra depend on Aria to accelerate time to market and increase flexibility, enabling them to maximize customer value and grow recurring revenue through subscription- and usage-based offerings.

We are looking for talented, passionate people with strong track records and relevant expertise to help us achieve our goals. We are a fast-moving SaaS company that offers a dynamic working environment with a collaborative culture, where you and your peers can learn from each other, and where you can make visible contributions that benefit our world-class customers and partners.

Department Overview

Aria’s Product Management team is spread across our San Francisco and Philadelphia (Broomall) offices. The team works primarily remotely but connects in either office as needed. The team’s focus is to strategize on the future roadmap of the Aria subscription platform while making immediate product enhancements for current customers by driving agile product delivery through Scrum.

Position Summary

We are looking for a dynamic product manager to lead the prioritization and management of new offerings and enhancing features in coordination with select go-to-market partners and vendors. This product line, focused on Communication Service Providers and industries with similar billing needs, relies heavily on integrations and connective product solutions that amplify the value of Aria when used with select other services and platforms. The ideal candidate is experienced, creative and has a passion to change the world by building great products. This role is tactical and hands-on but has significant strategic importance as well.

Responsibilities

• Gather, analyze, and prioritize product requirements based on stakeholder input and telco standards including TMForum
• Write business epics and user stories
• Maintain the Roadmap and product backlog based on stakeholder input
• Work with engineers to build the Aria Billing and Rating features / product by serving as Product Owner on agile Scrum teams
• Conduct market research and competitive analysis
• Develop a go-to-market strategy and messaging
• Assist the sales team in preparing and delivering compelling demos that highlight the benefits of the product relative to customer requirements
• Provide expert product guidance to customers, professional services, and implementation partners
• Own the entire lifecycle of product features from concept to delivery

Required Qualifications

• Minimum 2 years of product management experience (or its equivalent) in an enterprise or SaaS software product company with experience in:
• Requirements gathering and roadmap planning based on stakeholder input
• Writing Epics and User Stories
• Competitive analysis
• Product presentations
• Running customer programs such as betas, workshops etc.
• Proven ability to multi-task and interact with many customers
• Experience with Agile / Scrum development methodologies
• BA/BS in computer science, engineering, business, or related field
• Project & Vendor Management experience
• This role relies heavily on identifying, understanding, and enhancing partner solutions and integration abilities
• This role relies heavily on managing internal and external (contractor) development, testing, and go-to-market vendors to deliver long-running product offers

Preferred Qualifications

• Subject Matter Expertise (SME) of Communications Service Providers (CSPs)billing and subscription management needs. This could include:

1. Knowledge of Billing and Rating products (Rating, mediation, and enrichment)
2. Knowledge of Wireline or Wireless Telco Industry
3. Service Delivery and Provisioning
4. Telco specific rules and regulations regarding invoicing and statement presentation
5. Extensive experience with enterprise solutions in Billing, Payments, Financial Services, ERP, CRM and/or CPQ.

• Knowledge of Subscription or recurring Quote-to-Cash business processes
• Experience integrating enterprise applications
• Excellent communication, organization, interpersonal and writing skills
• Program or Project management using external contractors
• Business Analysis experience
• Understanding of modern API and Orchestration/Business Process Automation frameworks
• Helpful Experience: MuleSoft Anypoint, Salesforce Omnistudio, Swagger/OAS 3.x, ServiceNow ecosystem, Decisions (rules/orchestration engine)

Aria Culture

Aria Systems fosters a flexible, rewarding, and close-knit work environment while encouraging innovation and self-direction. As a startup we expect all of our employees to share our strong sense of urgency, ability to learn and master new technologies quickly, and willingness to adapt to rapidly changing priorities. In return Aria offers competitive salaries and benefits, attractive stock options, and a flexible, informal work environment.

Apply for this position directly on our website at https://www.ariasystems.com/company/careers.

Aria Systems is an EEO employer that actively pursues and hires a diverse workforce.

Please, no phone calls. Principals only; recruiters please do not respond to this ad.