Southern New Hampshire University

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is seeking a student employee to fill the role of Visitor Services Representative at the Concord Audubon. The Audubon's goal is to protect New Hampshire’s natural environment for wildlife and for people. Applicants must have federal work study as part of their financial aid offer.

Description of Duties:

• Responsible for greeting visitors to the center from the front desk.
• Answer phones, monitor email, and direct messages to the appropriate staff. Conduct retail transactions.
• Successful candidates are expected to learn about NH Audubon in order to provide general information to visitors, encourage membership, promote education programs, and share conservation news and volunteer opportunities.
• Maintain cleanliness in the center with light janitorial duties.
• Other administrative duties as assigned. 
• Opportunities to walk the grounds/trails to greet outdoor visitors.

Minimum Qualifications:

• Enrolled in a SNHU degree program
• Work study as part of financial aid package
• Reliable transportation
• Some customer service and/or retail experience preferred. 
• Knowledge of local wildlife, especially birds, preferred. 
• Will provide training to the right candidate.

Work Schedule:

Mon-Fri 11am-5pm. 

Occasional shifts beginning at 9am and/or ending at 9pm during camp seasons (February, April, June-August) or for special events. Potential for weekend shifts for the successful candidate.

This position is designed to be shared between employees who will work complementary independent shifts, up to 20 hours per week for each employee. 

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.