Astro Malaysia Holdings

WHY JOIN US?

• We practice a vibrant & energetic office culture.
• We provide opportunities for career advancement within the company.
• Good performance is always rewarded accordingly.

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”

JOB RESPONSIBILITIES:

• Building solid relationships with key clients, understanding their business needs, and assuring product or service satisfaction.
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts.
• Serving as major clients' main contact, answering questions, resolving concerns, and aggressively identifying upselling and cross-selling opportunities.
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market.
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage.
• Serve as the link of communication between key customers and internal teams.
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements.
• Responsible for the company to achieve its target presence & revenue stream from the Hotels & Commercial Establishments.
• To manage a larger client base and constantly look for new clients. 
• Responsible for continuously reviewing business process requirements to improve productivity & efficiency, thus contributing to lower operation costs.
• Identifying common sales roadblocks and feeding back client requirements into the product development process.
• Responsible to draw proposals to ensure that commercial establishments and hotels face minimum interruption in the event of a faulty DMS or SMATV system by providing efficient technical support & after-sales service from manufacturers/service providers to avoid loss of revenue & customer complaints.

REQUIREMENTS:

• Degree or professional qualification in any relevant field. 
• Have sales planning, Key Accounts Sales Management, strategic planning, designing sales comm, and cost management experience & knowledge.
• Process-oriented and problem-resolution skills coupled with strong customer service requirements.
• Strong ability to build working relationships with other departments and with a variety of business partners. 
• A strong network of contacts and relationships in the hospitality and commercial sectors is an added advantage. 
• Strong self-discipline, Role model, & Motivator Good interpersonal & organization skills. Good time management & has strong follow-through abilities.