With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. 

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Principal Consultant - Kore AI Solution Architect

As a Kore.AI Developer at Genpact, you will play a crucial role in designing, developing, and maintaining intelligent chatbots and virtual assistants powered by Kore.AI. You will work closely with our cross-functional teams to understand business requirements and implement conversational solutions that enhance user experience.

Responsibilities

• Solutioning and implementation experience of medium to large projects on the kore.ai platform.
• Collaborate with stakeholders to gather requirements and understand business objectives.
• Design and develop intelligent chatbots and virtual assistants using Kore.AI platform.
• Implement natural language processing (NLP) and machine learning algorithms to enhance conversational capabilities.
• Integrate chatbots with various enterprise systems and third-party APIs.
• Ensure the performance, security, and scalability of Kore.AI solutions.
• Collaborate with UX/UI designers to create a seamless and intuitive user experience.
• Stay updated on the latest trends and technologies in conversational AI.
• Proven experience as a Kore.AI Developer or similar role.
• Solid understanding of natural language processing and machine learning concepts.
• Proficiency in programming languages such as Python, Java, or Node.js.
• Experience in integrating chatbots with enterprise systems and third-party APIs.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Integration experience in WebServices using REST, SOAP.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.

Preferred Qualifications/ Skills

• Kore.AI certification is a plus.
• Experience with other conversational AI platforms is a bonus.
• Strong application development experience ideally with any of the following: Java, Java Script, Node.Js, Python, .NET etc.
• Kore.ai Knowledge along with AI, NLP, ML, Chat bots implementation experience
• Experience in WebServices using REST, SOAP.
• UI-side development experience in any one of the technologies Java Script /Python / React. JS/Node JS
• Exposure to any of the cloud platforms like AWS/GCP/Azure.
• Exposure to NLP & ML
• Knowledge on various Auth process, Node JS is an added advantage

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.