Afiniti

About Afiniti

At Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable.

Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections. Using our patented AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. By doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved.

Our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include Fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. We take pride in our global reach and impact, with our solutions being leveraged by organizations around the world.

To learn more about Afiniti and the groundbreaking work we do, visit www.afiniti.com.

About the Role

We are looking for a Sr. Business Intelligence Developer to join our Business Intelligence & Data Ware House Team in the Istanbul Office!

As a Sr. Business Intelligence Developer, you will be part of a dynamic team and you will play a vital role in different global projects to drive strategic business decisions. You will collaborate with colleagues from various business units and regions to support their data needs and turn the needs into insightful reporting frameworks. Your responsibilities will include creation of dashboard products, ETL/procedure/data architecture processes.

Qualifications:

• Bachelor’s degree in Computer Engineering, MIS, Statistics, Mathematics or any other related discipline
• 5+ years of hands-on experience in SQL (MsSQL , MySQL) database development, troubleshooting and performance tuning of PL/SQL, Stored procedures, Functions & Package
• 5+ years of experience in Tableau
• Build, develop and maintain automated reporting systems and performance metrics that support key business decisions
• Engage with internal customers in order to understand their business processes, imperatives, constraints and priorities
• Ability to lead multiple projects with global perspective
• Being an active listener, problem solver and having the ability to work in a fast-paced environment
• Excellent written and verbal communication skills

Preferred:

Python knowledge is a plus (Pandas, Scikit-learn, NumPy packages)

R knowledge is a plus

This position will be a Hybrid Position.