TTEC

As the Global Controller for TTEC, you’ll be a part of creating and delivering amazing customer experiences, an award-winning employment experience and company culture. TTEC helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation.

What You’ll be Doing

The Global Controller will work closely with the office of the CFO team. Leading a team of 200+ professionals around the world, the Global Controller will have full accountability and responsibility for directing the controllership function globally, the accounting operations teams, external reporting & technical accounting, and the internal controls functions. Additionally, the Global Controller will evaluate and drive accounting systems enhancement by facilitating change management in partnership with IT and system stakeholders. You will set and implement the vision for systems transformation with the objective to generate greater efficiency and accuracy for the business to help reduce the level of manual work and overall team headcount. You will complete the system integrations for the Digital companies acquired but not yet on the same platform. You'll report to the CFO of TTEC and work directly with other Senior Leadership Team members to pursue the overall goals of the TTEC organization. You'll make an impact through establishing and driving the financial mission, vision, as well as the company’s tactical and strategic decisions in the operation. You will also have for responsibility to manage the audit committee and the material required 

On a Typical Day, You’ll

• Oversee the month-end close process, constantly reviewing procedures while eliminating inefficiencies
• Direct and lead accounting teams around the globe in the oversight, development, and implementation of Company-wide accounting policies and controls consistent with SEC, US GAAP, and Sarbanes-Oxley (SOX) compliance
• Enhance overall documentations related to TTEC’s accounting policy
• Collaborate with CIO and other cross-functional teams to enhance the efficiency and effectiveness of financial processes, automation, systems, and reporting, reduce manual accounting work, and increase automation
• Optimize the working capital of the Company
• Partner with business leaders on final review of key contracts for revenue recognition compliance
• Review and ensure application of appropriate internal controls and compliance procedures
• Provide support and documentation for the year-end financial audit
• Support M&A activities which includes, but is not limited to, integration of operations, systems, policies and procedures, and internal reporting with the TTEC Global Accounting model
• Oversee the preparation and support of all internal and external audits
• Maintain and develop the relationship with the external auditor

What you’ll bring to the Role:

• Degree in Business Administration, Accounting, or Finance, CPA preferable
• 20+ years in progressively responsible accounting or finance leadership & team management roles in a global environment
• Strong knowledge of US GAAP required, including foreign currency translation and knowledge of IFRS
• Knowledge of revenue accounting for multiple-element arrangements and Vendor-Specific Objective Evidence analysis experience
• Solution driven expertise with enterprise financial systems including Oracle Projects and associated reporting tools (e.g. Noetix, Hyperion Essbase)
• Prior experience implementing and integrating financial systems
• Experience with Audit Committee or BOD level
• Experience with forecasting cash flow in large and international organizations

Compensation & Benefits

The anticipated starting salary range for individuals expressing interest in this position is $230,000-$270,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. 

Benefits available to eligible employees include the following:

• Medical, dental, and vision
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off

About TTEC

For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.