EF

Considering a career in Sales & Marketing, Admins, and/or Operations? Want to gain experience in a multinational company with a start-up like atmosphere? EF Education First, the world leader in international education, is looking for a results-driven, dedicated, and entrepreneurial Internship Trainee to support our management team in Hong Kong.

Through the 2024 EF Summer Internship Program, you will be an integral part of our fast-paced, goal-oriented, fun, and energetic sales team. Successful candidates will be assigned to one or more departments to support multiple job functions including sales, marketing, operations, finance, and customer service. You will also have the opportunity to help organize and participate in our business developemnt events including fairs, seminars and webinars. You will shadow our multifunctional teams to learn our processes. 

Most importantly, you will be inspiring kids, teens and adults to sign up for life-changing travel experiences across the globe!

If this resonates with you, read on!

Depending on the departments / job functions you will be assigned with, your main responsibilities can include:

• Support our Program Consultants in generating interest and filtering leads who are interested in our language, study abroad, and study tour programs through direct customer contact by phone and Whatsapp
• Hit daily telesales calling and appointment KPIs (calls made, calls reached, appointments made)
• Shadow Program Consultants in meeting with students and parents via face-to-face or online consultations; top performers will have the opportunity to do consultations independently
• Participate in offsite and onsite events, including informational seminars and fairs
• Support our management team in preparing offline and online marketing contents, day-to-day admin tasks, tour operations and logistic tasks

Requirements and Working Hours: 

• Commit full-time for at least 8 weeks
• Working arrangement is 5 days / week based on roster schedule, office hours are 9am-8pm, you will work 9-hour shifts including 1 hour lunch. Weekend work is often required and will be compensated with weekdays off.

Ideal Qualities:

• Current university / associate's degree / higher diploma students welcome. Year 1 and 2 applicants are welcome.
• Past experience in sales / customer service related fields is preferred
• Full fluency in Cantonese and proficient in English (Mandarin a plus)
• Passion for travel, languages and cultural exchange
• Sales-oriented and target driven
• Love for interacting with people 
• Proactive and able to work independently
• Positive attitude, flexible and great team spirit

What we offer you:

• Competitive pay (Sales Interns may be entitled to performance bonuses based on sales results)
• An international, dynamic, non-hierarchical and friendly work environment
• MPF contribution
• Opportunity to transition into full-time role for top performers
• EF Internship Certificate and reference letter
• Team events and parties (Halloween, Christmas, Lunar New Year, Summer Party and much more)

Start date

• As soon as possible. Please mention your earliest availability in your application.

Application deadline

• We are screening applications on a rolling basis, please apply as soon as possible.

Our Team

We are travelers, innovators, doers and thinkers. We are open and collaborative, we are dedicated and passionate – we really work hard, then play hard. We believe that education can break down barriers of language, culture and geography and we are proud of the role that we can play in that.

About EF Education First 

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

We are 46,500 staff, faculty and teachers, working in over 500 offices and schools across 54 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 50 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Learn more at https://www.ef.com.