Royal Bank of Canada

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Associate Director - Combined US Operations (CUSO) Payments Advisory and Oversight

Job Description

The Payments Risk Advisory and Oversight Manager will support key elements of the Payments Program to develop and execute a robust Payments Risk Management Program, to ensure policy and standard requirements are adhered by the enterprise. This role will execute effective oversight and challenge over the business/First Line of Defense (1LOD) and help support the development of the Payments Risk Profile, by platform, by region, by legal entity.

The role will be instrumental in ensuring program effectiveness by providing education, collaborating across teams, and promoting Payments awareness across the organization to ensure overall organizational resiliency.

What will you do?

Directly support the implementation of RBC’s Payments Risk Management program and practices

• Provide recommendations on policies, processes, and tools for Payments Risk management
• Participate in various forums, working groups, and committees as well as monitor the internal and external environment to keep abreast of organizational, regulatory, strategic, and operational changes and environmental trends impacting business continuity management practices
• Investigate large loss events/incidents related to Payments/Fraud/business disruption to assess potential systemic weaknesses and ensure appropriate corrective action

Provide Payments Advice and monitor key and emerging risks

• Provide subject matter expertise to colleagues and management in understanding and managing risk across the Payment Systems domain.
• Support Sr Director in independent, thematic reviews and emerging risk assessments to increase awareness of risk exposures
• Consistently demonstrate behaviors that foster a sound and sustainable risk culture and environment across the organization including strong awareness of Payment Operations practices
• Provide the business/1LOD with effective challenge and recommendations for continuous improvement to ensure Payment’s risk is mitigated
• Conduct and analyze the design and operating effectiveness of our Payments control environment to contribute and provide insights of our Operational Risk Profile and Payments Risk Profile
• Continuous monitoring with each LOB through RBA (risk-based approach)

Enable regulatory change, Operational Risk Governance & Reporting

• Develop / leverage risk dashboards and metrics to identify trends, and provide insights that contribute to an accurate profile of operational risk
• Conduct risk assessments and provide advice on the risk profile of change initiatives across the organization as required
• Execute an annual Payments Risk Assessment to support accurate view of the Operational Risk Profile
• Provide SME review and challenge of risk routines and assessments (e.g., new products, change, RCSA, control testing, etc.)

What do you need to succeed?

• Bachelor’s Degree
• 6+ years of Payments Risk experience with knowledge, skill and background in Operational Risk, Compliance, and/or Audit ideally within the Banking and/or financial services industry
• Sound Knowledge and experience with operational risk programs, risk assessment, internal controls, monitoring and reporting.
• Payments Risk and Fraud Risk experience and/or knowledge of global best practices
• Risk mindset, data analysis capability and analytical thinking, strong organization, and collaboration skills
• Ability to be resourceful, troubleshoot and provide recommendations / resolution
• Strong interpersonal and communication (verbal and written) skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

The good-faith expected salary range for the above position is $110,000 - $165,000, depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Summary

Address:

Jersey City, New Jersey, United States of America

City:

USA-NJ-JERSEY CITY

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Group Risk Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-09-18

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

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