Royal Bank of Canada

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At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Director- Combined US Operations Payments Advisory and Oversight

Job Description

What is the Opportunity?

As the Combined US Operations (CUSO) Payment Advisory Oversight Director, you will be responsible for the oversight and advisory activities for Payment’s risk management in the assigned Business or Corporate Support Segment. This involves supporting the 2nd Line of Defense governance model, providing independent challenge to the assigned Segment (Capital Markets and I&TS Wealth Management; P&CB and Insurance; or Functions), to ensure that the Payment’s Risk Profile is fairly presented in ongoing reporting including escalating to executive management and board when a Segment or the Enterprise’s Payment’s risk profile is at or near risk appetite. This also includes providing oversight for a clear engagement model between the Segment, the Segment’s Operational Risk Management team, and the Payment’s Risk Centre of Expertise to ensure adequate and appropriate capabilities in managing Payment’s risk. The role also provides Payment’s risk management leadership to the assigned Segment which includes provision of expertise, advice and counsel to executives and senior management and enhancing their ability to anticipate and manage Payment’s risks effectively. With the rise of digital innovation across RBC and digital adoption among our clients, this role will also support and assess the ‘Future of Payment’s’ providing independent challenge, expertise, and advice while viewing Payment’s holistically alongside Fraud, Cyber, IT, and Third-Party Risk. 

What will you do?

• Actively challenge assigned Segments to ensure that the Payment’s risk profile is balanced, comprehensive and a transparent reflection for the Segment compared to risk appetite.
• Contributes to the review and, in some cases, sign-off of Payment’s risk assessments executed by the business including Payment’s risk assessment, deep dive assessments, scenario analysis and new product or change initiative assessments.
• Work directly with the leadership team of the Segment to embed understanding of the Payment’s risk profile and risk appetite into strategic decisioning; challenge executive decisioning that contradicts profile and risk appetite. Provide oversight, analysis, and monitoring of Payment’s risks pertaining to assigned Segments.
• Support the reporting of Payment’s risk profiles, analysis and exposures to the Executives and Senior Management on a regular basis. Reporting should include existing and emerging areas of risk, implications for operational risk appetite, and the ability of the risk management and control infrastructure to support business activities.
• Authority to request the business to conduct certain activities related to the Payment’s risk assessments including new or revised assessments, reviews of risk appetite.
• Participate in the steering committee or associated governance/review activities on key business initiatives ensuring that existing and emerging Payment’s risks for new products, processes and transformational initiatives are identified.
• Demonstrate a robust understanding of RBC’s emerging products and technologies, as well as an understanding of current and emerging Fraud, cyber, IT and Third-Party risk trends, to effectively challenge, identify, and advise on potential cyber-related risks to assigned Segments. 
• Ensure the engagement model and associated interaction between stakeholders including Enterprise Operational Risk Management, the Platform’s Operational Risk Management teams, relevant Operational Risk Centers of Governance, etc.
• Review and support the development of the assessment universe to ensure comprehensive coverage and determine risk-based approach to determine assessment frequency. Ensure adequacy coverage for end-to-end process that span multiple Segments
• Provide oversight and challenge for methodology in determination of assessment universe and annual plan for periodic assessment to ensure risk based comprehensive coverage
• Through review of output and selected participation in Payment’s risk assessments, provide oversight in execution methodology and challenge on conclusions on assessments
• Identify requirements for deep dive, initiate or lead deep dive assessments as required

What do you need to succeed?

• 7+ years’ experience in financial services sector with a deep understanding of a specific business line and/or Payment’s Risk Management
• Expert knowledge of Payment’s Risk Management practices
• Strong leadership skills with well-developed impact and influence skills
• Proven business knowledge within the assigned Platform
• Strategic mindset, with excellent knowledge and understanding of RBC businesses and organization
• Highly developed ability for conceptual thinking
• Excellent communication and presentation skills
• Proven track record of building strong relationships across business functions
• Experience in Risk Management, ORM, Internal Audit or Compliance
• Experience in Fraud, Cyber, IT and Third-Party risk management
• Strong knowledge of online banking and payment products/services

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

The good-faith expected salary range for the above position is $150,000 - $250,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Summary

Address:

Jersey City, New Jersey, United States of America

City:

USA-NJ-JERSEY CITY

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Group Risk Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-09-18

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

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