Optus

Job Summary

The Data & Analytics team in Optus Enterprise is accountable for growing the commercial value of our customer base through data & analytics driven decisions, along with delivering efficiencies and accuracy of business operations through data.

The Data Analyst is responsible for the execution of our Data & Analytics strategy through the provision of data, analytics, reporting and its operations & maintenance to the OE business teams (ie finance, sales, marketing and products) to enable optimal customer decisions, business operations and monitoring of outcomes to continuously improve.

This role also contains data governance accountabilities in addition to the analysis functions.

Key Responsibilities

• Analyse and report insights on OE’s business performance, its lead and lag indicators
• Source data from various operational systems in Optus and integrate to develop data models/assets for reporting and analytic modelling use cases (data engineering using languages such as SQL, Python, R)
• Contribute to development of advanced analytics models for business use cases (Machine Learning, AI models)
• Design & develop visual analytics (current tool Tableau) to support stakeholder decisions
• Liaise with operations and delivery groups for operations of designed data assets
• Own delivery initiatives and achievements of Automation, Data & Analytics team goals
• Manage stakeholders expectations and tasks accounting for end-to-end delivery of deliverables

Experience and Qualifications

• Tertiary qualifications and/or equivalent experience in a relevant discipline (computer science, engineering, statistics, economics, business analytics, data science, IT) 
• 4+ years’ experience in data & analytics roles
• Proficiency in languages to manipulate and analyse data ie SQL
• Business commercial acumen
• Data visualisation skills (ie Tableau)
• SME in Data Governance practises
• Data engineering/data science