QRG

Job Description Details

The Opportunity

Qurate Retail Group is looking for candidate that is passionate about the customer for an internship opportunity with the QVC and HSN Customer Experience team. This is a unique opportunity to gain supply chain experience at a growing retail and ecommerce company. The Performance Improvement Analyst intern will support the supply chain team, helping to improve supply chain performance while working on key priorities for the business. The intern will work collaboratively with cross-functional teams from multiple parts of the organization to deliver best-in-class moments. 

Who We Are

As the world's leading video and ecommerce retailer, QVC has a history of growth and success that goes unmatched. QVC is part of Qurate Retail Group and believes in a third way to shop — beyond transactional ecommerce or traditional brick-and-mortar stores — for customers who crave engaging shopping experiences. As a $14B business, we reach over 380M homes worldwide, with 2.5B visits to 13 websites, and ship 220M packages from 20 distribution centers. Qurate Retail Group is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. We are seeking a results-oriented, detailed, self-starter looking to gain industry-leading experience in a competitively-paid position in Supply Chain & Operations. Successful interns will receive experience in data analysis, dynamic reporting, inventory and resource planning, critical decision making, and business process improvement.

Your Impact

• Provide data analytics support to the Supply Chain (SC) team through various project updates and administrative duties.
• Learn hands-on to cleanse, SQL query, and blend large sets of data sources for real-time global SC reporting.
• Develop and support upkeep of interactive data visualizations in Tableau for cross-functional teams and SC stakeholders.
• Investigate and interpret real-time SC data to offer insights and trend analysis.
• Utilize reporting and analytics tools to understand and evaluate how supply chain performance impacts the overall business. 
• Assist the SC teams in the analysis of key performance indicators which drive improvements in the business and global vendor performance.
• Build stakeholder relationships within other Qurate brands and departments such as Inbound Logistics, Quality Assurance, Merchandising, Vendor Compliance, PSFGA, Drop Ship, etc. to drive improvements.
• Recommend improvements to the processes and learn how six sigma approaches can be applied to drive efficiency. 
• Plan, facilitate or participate in team meetings providing project and initiative status updates.
• Monitor and escalate trends & emerging issues to the leadership team. 
• Research and perform internal and external benchmarking to understand best practices and trends. 
• Learn the SC process across QVC and HSN to protect the brand and retain customers.
• Advance SC department goals. 

What You Bring

• Must be a rising junior, senior, or graduate student
• Currently pursuing a degree in, or has a BS in, of one of the following majors or similar:
• Supply Chain Management, Logistics, Operations, Business, Management Information Systems, Data Science, Procurement
• Proficient in MS Office (specifically Excel)

About QVC, Inc

QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.

QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.

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