Irving Oil

Job Title

Centralized Account Management Representative

Who are we?

Founded in 1924, Irving Oil is a family-owned international refining and marketing company with a history of long-term partnerships and relationships. With operations throughout Eastern Canada, New England and Ireland we focus on delivering quality products and exceptional service to our customers and our communities. Every day, we strive to put our good energy in action to bring families together, support the environment and local wildlife, and to create learning opportunities that empower the next generation.

Here's what you can expect from us:

When you're a part of our team, you'll see how we bring good energy to all that we do. At Irving Oil, we strive for a work environment where each of us feels we belong, can bring our whole selves to work, and where we treat our fellow employees with kindness and respect. Together, we will support our corporate strategy, high standards and the communities where we live and work. Our collaborative approach, safety-first culture and commitment to building resilient teams helps reinforce our internal brand position where People Matter. That's why we're dedicated to investing in our employees’ potential, so that they can reach their career goals.

Job Description

What you can expect in a typical day:

Using your strong decision making and negotiation skills, the Centralized Account Management role will be responsible for the growth and profitability of a portfolio of accounts assigned in their respective territory and acquiring new customer accounts . You will utilize sales tools such as Microsoft Office and Sales CRM (customer relationship management tool) to identify opportunities in existing while ensuring that volume and GM is on plan by penetrating new business within the portfolio. You will create and track sales leads within your sales channel while identifying leads in other areas of the business. You will also monitor activated accounts to ensure volume and gross margin are fully realized as committed to on the opportunity.

What you’ll need to succeed:

• Strong knowledge of Microsoft Office and Sales CRM (customer relationship management tools)
• Develop a Sales Pipeline to prospect and acquire new customer accounts
• Moving opportunities through the sale process from application to account activation
• Solid sales and sales forecasting background
• Able to present winning and profitable solutions
• Understand complex opportunities and submit complex deals for approval as required
• Understand credit granting requirements
• Identify opportunities on existing accounts and in other areas of the business (cross leads)
• Develop account plans with high gain customers and execute against plans
• Develop close the gap plans on accounts that are not performing to plan
• Discover and capture all pertinent customer information on the opportunity
• Build profitable solution to achieve a win/win customer offer
• Forecast opportunities that will close in the next 30/60 days
• Understand customer pricing options
• Participate in sales meetings as laid out in the sales management meeting cadence

Professional Skills

• Ability to multi-task and manage time effectively
• Strong decision making and negotiation skills
• Ability to work in a fast-paced environment
• Strong written and verbal communication skills
• Continuous improvement mindset
• Strong customer service skills
• Ability to handle objections and adversity
• Effective collaborator and a team player

Travel

• Travel is not a requirement for this role

Education and experience

• University degree in business or finance (or equivalent) preferred
• Bilingual in French and English is considered an asset
• Professional sales training is considered an asset
• 1-3 years experience in sales
• Industry experience considered an asset
• Results oriented
• Ability to work in a fast-paced environment
• Strong ability to analyze problems and develop solutions

Irving Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants.

Job Requirements - Work Experience

Sales

Job Requirements - Education

Bachelors: Business Administration

Location

Saint John, NB