University of Utah

Department 00018 - Utah Museum of Natl Hist Oper Job Summary

The Natural History Museum of Utah’s Youth and Family Programs Assistant Manager supports the development, delivery, and growth of the Museum’s youth and family programming, including summer camps, workshops, classes, family programs, and other STEAM-based learning experiences. Working closely with the Youth and Family Programs Manager, this position provides day-to-day leadership, operational oversight, and programmatic support for programs serving K–8th grade youth and their families.

The Assistant Manager plays a key role in curriculum development, program planning and implementation, staff development, scheduling, behavior management, and the development of systems that support effective program delivery. The position helps lead and support a seasonal and part-time team of up to 35 staff members, including scheduling, training, coaching, communication, and day-to-day operational support.

This position contributes to high-quality support, and participant-centered learning experiences that promote inquiry, creativity, teamwork, resiliency, independence, and growth. The Assistant Manager teaches programs as needed, supports staff and participants during program delivery, troubleshoots challenges, and collaborates with Museum departments and community partners. The ideal candidate is organized, adaptable, self-directed, and collaborative, with experience developing STEAM-based curriculum, leading educational programs in informal settings, experience supporting or supervising staff, and working with youth and families. Strong communication, problem-solving, decision-making, and behavior-management skills are essential.

NHMU places a strong emphasis on providing an exceptional experience to every guest who visits the Museum or participates in any of our programs. We believe that everyone at NHMU, at every level and in all departments, are a critical part of providing this level of experience. Therefore, all staff members receive ongoing training and are expected to consistently contribute to creating exceptional, memorable, and inclusive experiences for our guests, partners, and the community.

Responsibilities

• Develop, implement, evaluate, and improve K–8th grade STEAM-based curriculum and programs. • Support the integration of social-emotional learning practices into programming and staff development.
• Assist the Manager with scheduling, training, coaching, communication, and operational support for up to 35 seasonal and part-time staff.
• Handle communication to program participants and families and provide high-quality customer service.
• Support recruiting, hiring, and onboarding part-time staff.
• Stepping in to fill shifts necessary for daily function of programs.
• Assisting with planning and staffing large scale events.
• Support day-to-day program operations, including program delivery, database management, payment processing, troubleshooting, behavior management, and participant needs.
• Assist Manager with developing and maintaining systems, procedures, workflows, and staffing structures that support program quality and efficiency.
• Collaborate with Museum departments and community partners to develop and deliver programs.
• Support summer camp operations and other major Youth and Family initiatives.
• Help foster a culture of teamwork, resiliency, curiosity, and participant-centered learning.
• Identify challenges and develop practical solutions that support program growth, quality, consistency, and sustainability.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Program Specialists, I: Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Program Specialists, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Program Specialists, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Preferences

• Bachelor’s degree in education, science, natural history, or a related discipline, preferred.
• Experience developing and implementing STEAM-based educational programs and curriculum for K–8th grade youth, preferred.
• Experience supervising, training, coaching, or leading staff in an educational or youth-serving setting, preferred.
• Experience with Blackbaud Altru or similar museum/registration software, preferred.
• Experience with program operations, scheduling, behavior management, and/or staff development, preferred.
• Experience with summer camp preferred.
• Broad knowledge of natural history and science topics, preferred.
• Experience incorporating social-emotional learning, belonging, and inclusive practices into youth programming, preferred.
• Second language proficiency, particularly Spanish, preferred.
• Understanding of, and experience working at the Natural History Museum of Utah, preferred.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.