University of Utah

Department 00033 - Executive Education Job Summary

The David Eccles School of Business is seeking a dynamic, energetic, and goal-driven Recruiter & Admissions Specialist to join our team supporting the Master of Business Administration and Specialized Master’s Programs, including:

• Master of Accounting
• Master of Business Creation
• Master of Healthcare Administration
• Master of Real Estate Development
• Master of Science in Business Analytics
• Master of Science in Cybersecurity Management
• Master of Science in Finance
• Master of Science in Financial Technology
• Master of Science in Information Systems

In this role, you will lead proactive recruitment efforts, build strong relationships with prospective students, and drive enrollment growth for our programs. You will guide candidates through the admissions process, manage application pipelines, and provide critical administrative support to ensure a smooth and engaging experience from first contact to enrollment.

The ideal candidate thrives in a fast-paced environment, is passionate about connecting with people, and is motivated by achieving ambitious goals. Exceptional communication, relationship management, and project management skills are essential. If you love building rapport, hitting targets, and helping students achieve their dreams, we want you on our team.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Recruiting & Outreach Responsibilities:

• Prospective Student Outreach: Engage with prospective students (domestic and global) through various communication channels, including phone, Zoom, in-person meetings, email, and events, to build relationships and generate interest in graduate programs.
• Pipeline Development: Proactively identify and engage prospective students through targeted outreach, professional networking platforms, events, referrals, and other recruitment channels to build and strengthen enrollment pipelines.
• Lead Management: Gather, track, and manage leads from events, outreach efforts, and prospective student activity using Salesforce. Maintain and develop lead lists to support ongoing engagement and drive application submissions.
• Targeted Outreach & Re-Engagement: Conduct strategic follow-up with prospective students, including inactive leads, delayed applicants, and other high-potential candidates, to create additional enrollment opportunities.
• One-on-One Engagement: Conduct personalized meetings with prospective students to discuss their educational and career goals, review application readiness, and provide tailored guidance on program fit and next steps.
• Application Follow-Up: Contact prospective students who have started applications to encourage completion and provide ongoing support throughout the application process.
• Partnership Development: Collaborate with higher education institutions, employer partners, alumni, professional organizations, and community partners to identify recruiting opportunities, expand program awareness, and support prospective student pipelines.
• Event Coordination: Plan, organize, and participate in recruitment activities such as graduate fairs, information sessions, on-campus Preview Days, webinars, networking events, and employer or community events. Coordinate event logistics and prospective student follow-up.

Admissions Responsibilities:

• Application Coordination & Review: Oversee the application process, ensuring the accuracy and completeness of submitted materials. Collaborate with the team to evaluate applications and identify qualified candidates.
• Personalized Counseling: Provide one-on-one guidance to prospective students, helping them navigate the admissions process and understand program details, requirements, and next steps.
• Onboarding Support: Work closely with the Student Affairs team to facilitate a smooth transition and onboarding process for newly admitted students.
• Graduate Admissions Collaboration: Work with the Office of Graduate Admissions to resolve application issues, support international applicants, and ensure a seamless admissions process.
• Scholarship Management: Assist with identifying and awarding scholarships to eligible candidates and communicating scholarship decisions.
• Data Integrity: Maintain accurate prospective student and admissions records in Salesforce, perform regular data clean-up, and ensure data accuracy for reporting and historical reference.
• Team Support: Provide additional support as needed to advance enrollment, admissions, and onboarding priorities.

Note: This job description does not comprehensively list all the required duties, responsibilities, and qualifications. Additional responsibilities may be assigned to support program needs.

Work Environment and Level of Frequency typically required

• Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

• Nearly Continuously: Sitting, hearing, listening, talking.
• Often: Repetitive hand motion (such as typing), walking.
• Seldom: Bending, reaching overhead, Lifting – up to 25 pounds.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Program Specialists, I: Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Program Specialists, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Preferences

• Education and Experience: Bachelor’s degree with 1-2 years of experience in sales, customer service, or similar roles requiring strong relationship-building skills in a fast-paced environment.
• Communication Skills: Exceptional written and verbal communication abilities, with a proven track record of delivering compelling presentations and engaging effectively across various channels.
• Work Ethic and Time Management: Strong competitive drive and work ethic, with excellent time management skills to handle multiple tasks effectively in a fast-paced environment.
• Attention to Detail: Ability to maintain high accuracy, ensuring data integrity and meticulous documentation.
• Independent Decision-Making: Proven ability to work autonomously and make sound decisions. A history of successful problem-solving and innovative resource management is essential.
• Organizational Skills: Demonstrated organizational abilities with a history of effective workload prioritization and understanding of complex processes and policies.
• Technical Proficiency: Proficiency in Microsoft (Excel, Word, PowerPoint) and experience with CRM systems is preferred.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.