City of Ocala

Description

This is a highly technical, responsible, and professional position in the installation, testing, operating and maintenance of high speed data networks, business telephone systems, fiber optic based digital transport systems, and related equipment. Responsible for the management of data and voice network operations. Reports to the Manager of Telecommunications.

Examples of Duties

Essential Job Functions

1. Performs testing and installation of electronics hardware/software used in implementing data and voice network transport systems.
2. Responsible for executing software changes and modifications to the Data Transport and Voice Systems.
3. Monitors and analyzes data and voice network systems for performance and problem indication. Determines causes of problems and initiate's corrective action.
4. Consults with vendor and manufacturer's technical staff to resolve network equipment problems and performance issues.
5. Researches, evaluates, and recommends methods of enhancing network services to support and fulfill end-user requirements.
6. Prepares reports and keeps records of tests performed. Responsible for updating databases and drawings to reflect as-built changes.
7. Inspects, oversees, and monitors contract services and vendors for quality of work and conformance to installation and repair procedures.
8. Responsible for coordinating projects requiring the involvement of the City of Ocala IT staff and projects to provide interconnectivity between the City and other external agencies.
9. Maintains and troubleshoots City network edge devices for interconnectivity to the City’s data network.
10. Evaluates new technology and products and makes recommendations for enhancements/expansion for pro-active network growth.
11. Makes recommendation for fiber optic path for connectivity of customer requested circuits.
12. May need to work irregular hours and be on-call.
13. Serves as technical contact between the customer and Electric Utility.
14. Responsible for periodic evaluation of City network edge devices for life expectancy and end of-life status. Once end-of-life status is reached, recommendation must be made for replacement equipment.
15. Responsible for providing input to the development of the enterprise’ annual budget and ensures expenditures are in compliance with existing budget.

Nonessential Job Functions

1. Maintains assigned vehicle according to City policies.
2. Performs other work as assigned.

Minimum Qualifications

Minimum Qualifications

• High School Diploma or GED
• Must have technical training in electronics or a related field with an associate's degree or equivalent.
• Bachelor's degree in electrical engineering or a related field preferred.
• Bachelor's degree in electrical engineering or a related field may be substituted for the required experience.
• Three years' experience with implementation and testing of LAN technologies such as Ethernet, Fast Ethernet, Token Ring, and SONET.
• Three years' experience with implementation and testing of WAN technologies such as T1/T3, MAN, Active Ethernet, and Dark Fiber.
• Three years' experience with network management using SNMP based platforms such as Sun Soltice, HP Openview, or Cabletron Spectrum.
• Three years' experience designing and implementing operational and support standards for large network implementations.
• Three years' experience supporting network operating system platforms such as NetWare 3.x, NetWare 4.x, Windows XP, and Windows 7.
• Three years' experience with advanced configuration of Internet working devices such as bridges and routers in a multiprotocol environment (TCP/IP, IPX, SNA, NetBIOS) using various interior and exterior routing protocols (RIP, OSFP, BGP-4) preferred.

Licenses/Certificates

• Must possess and maintain a valid Florida Operators Driver's License with an acceptable driving record.
• Industry certification such as CNE or MCSE desirable, but not required.

Residency Requirement

• Within one year of date of hire or promotion to this position, the employee must live and remain living within 30 minutes of the Electric Utility work facility (presently City Complex - 1805 NE 30th Avenue).

Supplemental Information

Knowledge, Skills, and Abilities

Must have working knowledge of standard methods, practices, tools and materials used for repair and maintenance of fiber optics, electronic and solid-state electrical equipment. Must have the ability to work from service manuals and blueprints and diagrams. Must have working knowledge of hazards and safety precautions taken to protect persons and equipment in a high voltage distribution and transmission station environment.

Must be skilled in the use and care of electrical and electronic test equipment used in the various areas of the specialty such as oscilloscopes, OTDR, digital logic analyzers, volt-ohm meters, communications line quality monitors, fiber optic testing and fusion splicing devices and other such equipment used in the trade.

Must have working knowledge of industrial standards and requirements for the operation of data, voice, and video broadband networks transported over fiber optic and copper cables and wireless equipment. Must have working knowledge of how to utilize computer aided drafting equipment for updating drawing and schematics.

Must be able to drive a city vehicle, sit and stand for prolonged periods of time, visually monitor computer screens, climb a ladder, bend, stoop, lift 35 pounds, walk on uneven ground, use a calculator, computer keyboard & mouse, telephone, and a two-way radio. Mental ability to evaluate visual and printed data/reports. Communicates clearly with others in English, orally and in writing about complex technical issues.

Must be aware of and comply with all Ocala Utility Services safety procedures and wear all personal safety equipment as required by those procedures. Ability to remain calm in stressful situations.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).

The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.

Health Insurance

We offer both single and family coverage, for employees working 30 or more hours per week.

Dental Insurance

For full time employees, we offer both single and family dental coverage.

Vision Insurance

For full time employees, we offer both single and family vision coverage.

Life Insurance

For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.

Short Term and Long Term Disability

Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.

Medical FSA (Flexible Spending Account) and Dependent Care FSA

Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.

Pet Insurance

We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.

Employee Health & Wellness Center

The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.

Voluntary Cancer Insurance

For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.

Supplemental Critical Care Insurance

Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.

Supplemental Accident Insurance

Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRI's, physical therapy, and hospital admission.

Legal Plan Insurance

Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.

Deferred Compensation Plan

Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.

Direct Deposit

Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.

Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.

Discounts - Theme Park

Discounts are available to all non-temporary employees at the time of employment.

Employee Assistance Program (EAP)

The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.

Holidays and Paid Time off

The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.

Retirement Plan

All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.

Training Programs

The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.

Tuition Reimbursement

All regular, full-time employees are eligible to participate in the tuition reimbursement program.

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