Schneider Electric

Job Description

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve.

Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role

The ADMS Application Support Engineer (IT/Deployment) plays a critical role in post-go-live deployment activities, software upgrades, patch management, technical integration, and customer support for utility ADMS environments. The role focuses on deploying hot fixes, critical updates, maintenance releases, and infrastructure changes while ensuring system stability and customer satisfaction. This position bridges engineering, software implementation, and IT/OT environments and serves as a key technical resource during go-live, hypercare, stabilization, and ongoing operational deployments.

What will you do?

ADMS Deployment and Configuration

• Execute installation, configuration, deployment, and upgrade activities for ADMS software releases, patches, hotfixes, and critical updates.
• Customize system parameters, network models, SCADA configurations, and operational rules to meet customer requirements.
• Perform integrations with enterprise IT systems.
• Review release notes, implementation procedures, and deployment prerequisites prior to production deployments.
• Perform deployment validation and post-deployment health checks.

IT/OT Infrastructure Implementation

• Prepare, deploy, and validate server environments, Windows operating systems, virtualization platforms, storage devices, and supporting infrastructure.
• Install firmware updates on servers, storage, and network devices.
• Support database configuration (Oracle/SQL), performance optimization, and security hardening.

Post Go-Live Delivery and Support

• Participate in weekly deployment planning and review sessions, providing effort estimates and technical inputs for Hot Fixes, Critical Updates, patches, and maintenance releases.
• Maintain detailed deployment documentation, configuration records, operational procedures, and system architecture artifacts.
• Ensure adherence to deployment schedules and proactively escalate risks, issues, and technical roadblocks.
• Support go-live, hypercare, stabilization, and transition-to-support activities.
• Execute production and non-production deployments with minimal customer impact.
• Coordinate deployment activities with customers, Engineering, Product, and Services teams.
• Participate in a 24x7 on-call roster to support critical deployments, production incidents, and customer escalations.
• Contribute to root-cause analysis and deployment continuous-improvement initiatives.
• Perform limited deployment validation testing based on release notes, deployment procedures, and post-deployment verification activities.

Customer Support and Engagement

• Serve as a technical point of contact for customers during deployment cycles and post-go-live activities.
• Conduct deployment reviews, technical workshops, system handover sessions, and user enablement activities.
• Provide troubleshooting, incident response, and resolution support during go-live, hypercare, stabilization, and ongoing production operations.
• Build trust through clear communication, technical ownership, and customer-first service delivery.

Quality, Security and Compliance

• Follow engineering best practices, cybersecurity guidelines, and utility compliance requirements.
• Maintain system integrity through deployment validation, monitoring, and operational controls.
• Participate in continuous improvement of deployment frameworks, automation tools, and templates.

What qualifications will make you successful?

• Bachelor's degree in Electrical Engineering, Computer Engineering, IT, Computer Science or related field.
• 3–5 years of experience in ADMS/SCADA/OMS deployment, implementation, upgrades, or support environments.
• Experience with Windows Server, virtualization technologies, Oracle/MS SQL, networking, and IT/OT infrastructure.
• Strong troubleshooting, documentation, customer-facing, and communication skills.

What's in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• Hybrid work arrangement (New Ways of Working)
• …and more!

Ready to launch your career in software services? Apply today and start making an impact!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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