Actalent

Job Title: Pharmacy Support Associate

Job Description

• We are seeking a dedicated Pharmacy Support Associate to accurately and efficiently fill prescription requests in an automated refill setting.
• The ideal candidate will work under the supervision of a Pharmacist to prepare, package, sort, and distribute medications in a fast-paced production environment.
• The role requires maintaining a consistent workflow to meet daily production goals and the ability to work independently or as part of a team.

Responsibilities

• Manually fill prescription vials with prescribed tablets and capsules, and retrieve and process Unit of Use and Bulk items.
• Read computer-generated screens to locate indicated medication on labeled shelves, verifying size and strength before filling orders.
• Replenish medication in automated cells, opening large quantities of bottles and cases.
• Apply basic mathematical reasoning to count or calculate the appropriate number of units needed for prescriptions.
• Use a handheld scanner to scan barcodes for replenishment.
• Demonstrate problem resolution skills by recognizing, addressing, and escalating issues.
• Maintain focus and acute attention to detail during repetitive tasks to ensure absolute accuracy.
• Keep the pharmacy floor in a clean and orderly condition.
• Understand and comply with federal and state HIPAA laws and pharmacy standard procedures to ensure patient safety and privacy.
• Process orders for shipping, including folding and packing paperwork and attaching shipping labels.
• Fill, pack, and ship prescriptions with 100% accuracy and efficiency using Standard Operating Procedures and supported hardware and software.
• Perform housekeeping and other duties as assigned.
• Adhere to and promote the company's Shared ICARE Principles.
• Mandatory overtime may be required based on business needs.

Essential Skills

• Experience in pharmacy, data entry, order entry, filling, and pharmacy support.
• Knowledge in medication refills and customer service.
• Basic math, reading, and writing skills.
• Visual acuity to read computer screens, handheld scanners, and labels.

Additional Skills & Qualifications

• High School diploma/GED or equivalent experience.
• Ability to lift up to 30 lbs and consistently carry 20-30 lbs of merchandise.
• Standing and walking continuously for 8 hours per day.
• Requires bending, twisting, reaching, grasping, and pinching.
• Good computer skills and working knowledge of pharmacy operations and professional standards.
• Warehouse experience is a plus.
• Exhibit excellent customer service and interpersonal skills.
• Attention to detail and quality-focused.
• Positive attitude and ability to handle adversity and ambiguity well.

Work Environment

• The role is set in a climate-controlled environment with a schedule that includes Sunday from 2pm to 10:30pm, Tuesday to Thursday from 6pm to 10:30pm, and Friday from 2pm to 10:30pm.
• Mandatory overtime may be required.

Job Type & Location

This is a Contract to Hire position based out of Buffalo, NY.

Pay and Benefits

The pay range for this position is $17.50 - $17.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Buffalo,NY.

Application Deadline

This position is anticipated to close on May 25, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.