Actalent

Job Title: Pharmacy Support Associate

Job Description

• We are seeking a dedicated Pharmacy Support Associate to accurately and efficiently fill prescription requests in an automated refill setting.
• The ideal candidate will work under the supervision of a Pharmacist to prepare, package, sort, and distribute medications in a fast-paced production environment.
• The role requires maintaining a consistent workflow to meet daily production goals and the ability to work independently or as part of a team.

Responsibilities

• Manually fill prescription vials with prescribed tablets and capsules, and retrieve and process Unit of Use and Bulk items.
• Read computer-generated screens to locate indicated medication on labeled shelves, verifying size and strength before filling orders.
• Replenish medication in automated cells, opening large quantities of bottles and cases.
• Apply basic mathematical reasoning to count or calculate the appropriate number of units needed for prescriptions.
• Use a handheld scanner to scan barcodes for replenishment.
• Demonstrate problem resolution skills by recognizing, addressing, and escalating issues.
• Maintain focus and acute attention to detail during repetitive tasks to ensure absolute accuracy.
• Keep the pharmacy floor in a clean and orderly condition.
• Understand and comply with federal and state HIPAA laws and pharmacy standard procedures to ensure patient safety and privacy.
• Process orders for shipping, including folding and packing paperwork and attaching shipping labels.
• Fill, pack, and ship prescriptions with 100% accuracy and efficiency using Standard Operating Procedures and supported hardware and software.
• Perform housekeeping and other duties as assigned.
• Adhere to and promote the company's Shared ICARE Principles.
• Mandatory overtime may be required based on business needs.

Essential Skills

• Experience in pharmacy, data entry, order entry, filling, and pharmacy support.
• Knowledge in medication refills and customer service.
• Basic math, reading, and writing skills.
• Visual acuity to read computer screens, handheld scanners, and labels.

Additional Skills & Qualifications

• High School diploma/GED or equivalent experience.
• Ability to lift up to 30 lbs and consistently carry 20-30 lbs of merchandise.
• Standing and walking continuously for 8 hours per day.
• Requires bending, twisting, reaching, grasping, and pinching.
• Good computer skills and working knowledge of pharmacy operations and professional standards.
• Warehouse experience is a plus.
• Exhibit excellent customer service and interpersonal skills.
• Attention to detail and quality-focused.
• Positive attitude and ability to handle adversity and ambiguity well.

Work Environment

• The role is set in a climate-controlled environment with a schedule that includes Sunday from 2pm to 10:30pm, Tuesday to Thursday from 6pm to 10:30pm, and Friday from 2pm to 10:30pm.
• Mandatory overtime may be required.

Job Type & Location

This is a Contract to Hire position based out of Buffalo, NY.

Pay and Benefits

The pay range for this position is $17.50 - $17.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Buffalo,NY.

Application Deadline

This position is anticipated to close on May 19, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.