Provide NRH with a single source of contact for professional support pertaining to networking engineering matters.
Develop and maintain standards, procedures, training documentation, and other standardized tools with the support and involvement of Communications Services clients
Review and identify strategic opportunities for applying new and current technology resources to best help NRH achieve its goals and to accomplish this in accordance with the HIT strategic plan.
Review and identify strategic opportunities for applying new and current technology resources to best help NRH achieve its goals and to accomplish this in accordance with the HIT strategic plan
Contribute to the HIT's project management system by reporting project progress and resource utilization in an accurate and timely manner, using departmental standard mechanisms where appropriate.
Support the hardware and software environments at NRH and develop and enforce standards consistent with these environments.
Provide maximum availability of the networks and assigned networked systems to Communications Services clients
Work closely with the Help Desk to resolve client problems in a timely and efficient manner.
Qualifications
Education
B. S. degree in computer or information science or equivalent network support related experience. Advanced knowledge of network topologies and architecture including cabling, hardware, and software.
Experience
5 years of experience in network design, and support, preferably a Cisco based network. Experience with network diagnostic tools, such as sniffers, Microsoft Server, DHCP and DNS. Experience leading or participating in team and committee activities.