Innova Solutions

A client of Innova Solutions is immediately hiring for a Data Engineer

Position type: Contract to hire (Hybrid)

Job Role: Data Engineer

Job Location: Addison, TX and Charlotte, NC

Job Duration: 12 MONTHS

Must haves:

• Data Engineer
• Python
• ETL transformations (Informatica)
• Unix shell scripting

Required Qualifications

Key responsibilities include:

• Extract, transform, and analyze data from SQL databases and other structured/unstructured sources.
• Develop automated workflows and data pipelines using Python, Java, and PowerShell.
• Build, integrate, and maintain RESTful and SOAP API connections for data ingestion, exchange, and operational processes.
• Perform data manipulation, cleansing, and merging across multiple datasets for analytics and reporting use cases.
• Create dashboards and visualizations using Excel, Tableau, Power BI, or equivalent visualization tools.
• Collaborate with cross-functional teams including architecture, analytics, and business partners to define requirements and deliver scalable solutions.
• Contribute to technical documentation, code repositories, and operational runbooks.
• Working across business and technology to create the solution intent and our implementation Engineer vision for large complex solutions
• Integrate customizations with details filled in with emerging business requirements; ensure integrations are, modular, and designed to adapt easily.
• Facilitate solution-driven discussions, lead the design of complex Solution Engineering, and find creative solutions through their knowledge of the domain, practical experiments, and Proof of Concepts (POCs)
• Perform design reviews to ensure all non-functional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)
• This role ensures the solution is fit for purpose and use by collaborating with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions.
• Knowledge of Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/Korbyt Wallboard technology.
• Experience with comparable products of another/competing vendor would be acceptable.
• Contributes to impact assessments to determine if WFOS has a scope of work or opportunity when work is coming through the intake process.

Primary Skill-NICE

Required Qualifications

• Bachelors degree in Computer Science, Engineering, Information Systems, or a related technical field.
• Strong proficiency in SQL, including complex queries, stored procedures, and performance optimization.
• Demonstrated experience with Python, Java, and PowerShell for data processing and automation.
• Hands-on experience with RESTful and SOAP APIs, including authentication, schema parsing, and payload manipulation.
• Experience with data integration, ETL/ELT processes, and working with multiple data sources.
• Familiarity with data visualization tools such as Tableau, Power BI, and advanced Excel.
• Experience working in enterprise environments with structured code frameworks, version control, and CI/CD.
• 5+ years of experience.

Desired Qualifications

• Knowledge of data modeling, metadata management, or operational data stores.
• Experience with cloud data platforms (AWS, Azure, GCP) or on-prem enterprise data environments.
• Exposure to Agile methodologies and collaborative development environments.
• The ideal candidate will have experience with Voice Analytics, Call Recording, Workforce Management, Adaptive WFO, and Robotics automation.
• Solution Engineer experience in Call Center technology knowledge desired.
• Strong analytical and problem solving mindset.
• Ability to translate business needs into technical solutions.
• Excellent communication and collaboration abilities across technical and non-technical stakeholders.
• High attention to detail and commitment to solution quality.
• Demonstrates excellence in soft skills, including active listening, written, oral, organizational, interpersonal and facilitation skills.
• Understands the business customers and business processes supported by the team.
• Understands and promotes the functional capabilities provided by the team.
• Understands and leverages the technical capabilities and external services available to the team.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

This position is only open to applicants who can be engaged on a W-2 basis.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Harsha Kumari

218-319-7963

Harsha.kumari@Innovasolutions.com

PAY RANGE AND BENEFITS:

Pay Range*: $68.26/hr on w2 to 68.26/HR on W2

• Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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