Rutgers University

Recruitment/Posting Title Program Coordinator I

Job Category Staff & Executive - Administrative & Support

Department Financial Aid - Newark

Overview

The Office of Financial Aid (OFA) is an integral part of Rutgers University-Newark (RU-N). It’s a key partner in advancing the University’s purpose and strategic plans for access and affordability. We are committed to removing financial barriers to student enrollment and retention. To accomplish this, the Office of Financial Aid strives to balance responsible stewardship of all federal, state, private, and internal aid resources. Core services are built around a student-centered culture, working with our students and their families to seek, obtain, and make informed financial aid decisions through financial literacy and outreach. We are working to establish ourselves as a leader in financial aid services, using technology to streamline processes, maintain regulatory compliance, and promote scholarship opportunities to make higher education possible for all students.

We are committed to providing exemplary service in a fair, sensitive, and confidential environment to all students, families, the University community, and the community at large, regardless of background, culture, or lifestyle. Without bias or judgment, our objective is to equitably assess federal, state, and institutional financial aid resources, scholarships, grants, loans, and employment opportunities for eligible students. We employ professional judgment and financial literacy counseling to effectively identify and address financial educational barriers.

Posting Summary

Rutgers University-Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Program Coordinator I. Provides administrative support to the Manager and Assistant Manager. Oversees AA/support staff work, resolves conflicts and issues, and prepares guidelines and procedures within established policies and regulations. Also provides administrative support to the Senior Financial Aid Officer and module. Will be in daily contact with students and parents, other University departments, and external agencies such as USDE and NJ HESAA.

This position is responsible for and not limited to the following:

• Counsels students and their parents on application procedures, availability and eligibility for all sources of financial aid funding.
• Assists students in establishing eligibility by reconciling problems that concern or are handled by other University departments and/or external agencies.
• Responsible for one or more financial aid programs.
• Perform professional work that requires knowledge of general administrative management principles and a good understanding of Financial Aid concepts, principles, and terminology
• Outreach and financial literacy, representing the Office of Financial Aid at on‐campus events
• Provides support to the Director in the form of special projects
• Other duties as assigned.

FLSA Nonexempt

Grade 04

Salary Details

Minimum Salary 59893.480

Mid Range Salary 73909.480

Maximum Salary 87925.480

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status Full Time

Working Hours

Standard Hours 37.50

Daily Work Shift

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description URA-AFT Administrative

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment Staff - 12 month

Position Pension Eligibility ABP

Minimum Education and Experience

• Requires a bachelor’s degree in a related field or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of coordination, organization, facilitation, report analysis, writing, and promotion/outreach.
• Also requires a minimum of two years of relevant experience in a program coordination or administrative function, good communication skills, and computer literacy.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Preferred Qualifications

• Two or more years of experience in student financial aid or higher education services, with knowledge of Oracle Student Financial Planning (OSFP), Sales Force, COD, FAFSA Partner Portal, NSLDS, NJFAMS (HESAA), and ImageNow.

Equipment Utilized

Physical Demands and Work Environment

Special Conditions

Posting Number 26ST0396

Posting Open Date 03/02/2026

Special Instructions to Applicants

Regional Campus Rutgers University-Newark

Home Location Campus Rutgers University-Newark

City Newark

State NJ

Location Details

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