HomeServe

Position Overview:

The Staff Accountant is a detail-oriented individual with 3-5 years of accounting or finance experience responsible for carrying out various responsibilities across Accounts Receivable. This position will oversee daily A/R operations, serves as the escalation point for complex account and payment issues, and ensures the accuracy of the A/R subledger. This role supports month-end close, reconciliations, audit requests, and SOX compliance while partnering with Accounting and field teams to improve processes, strengthen controls, and enhance financial reporting accuracy.

The applicant should display a positive and proactive attitude, strong organizational skills, and the ability to prioritize and multitask. They should be a strong communicator, both written and oral, as the position requires frequent dealings with colleagues in other parts of the organization and vendors. Demonstrated strong analytical skills a must.

Responsibilities:

• Research and problem solving
  • Be the go-to person for any issues regarding the field teams, handle field admin and manager questions that cannot be addressed by the A/R Coordinators.
  • Assist in account and transaction research when needed.
  • Address any questions from the A/R Coordinators or other staff regarding coding/account inquiries
  • Suggest and assist with the development of improved processes, key controls, and KPIs to streamline tasks and automate processes in efforts to improve the Accounts Receivable Subledger, General Ledger, Accounting Close Cycle, and support continued Finance Transformation efforts and Sarbanes-Oxley (SOX) Compliance.
• Aging Analysis and reports
  • Maintain and update the monthly aging reports for each field office and make sure the outside collections analysis reports are distributed.
  • Schedule and run the monthly A/R aging calls ensuring proper follow-up and take aways as needed.
  • Address any questions from the field regarding application of payments or accounts deemed uncollectable.
  • Review and approve customer accounts being transferred to the external collection agency.
  • Provide timely follow-ups on any outstanding customer balances or any payment-plan customers.
• Day-to-Day Sales and Cash/payment application
  • Review and approve all batches created by the A/R Coordinators (sales invoices, cash, credit cards, check, EFT etc.).
  • Ensure all disputed CC or bounced check transactions are recorded properly and communicated to the appropriate depot.
  • Make sure all Cashbooks are up to date and properly reconciled and any questions are addressed in a timely manner.
  • Promptly communicate any issues/missing deposits with Accounting/depots or the bank as needed.
  • Be the point of contact for any A/R related questions or concerns for IT, Accounting and Management.
  • Month-End
  • Work with the rest of the A/R Department and the field teams to ensure accounts are properly reconciled and all transactions posted for month-end in a timely and accurate manner.
  • Review and approve all batches sent for posting by the field offices and save all required support.
  • Pull the month-end Aged Trial Balance, reconcile it to the ledger, add in any necessary notation and provide to Accounting in a timely manner.
  • Review and sign off on all Cashbooks prior to them being submitted to the Treasury department for month-end reconciliation.
  • Address any questions from the Accounting Manager regarding the calculation of the Bad Debt Reserve.
  • Prepare journal entries as required for month end close including payroll accruals, benefit allocations, prepaid amortization, sales tax true-ups, account reclasses, etc.
  • Ensure account reconciliations assigned are accurate and complete on a monthly basis.
• Audit
  • Take the lead on any A/R-related audit requests (both internal and external).
  • Supervise the pulling of necessary files and backup as needed, including but not limited to related customer invoices, acknowledgements and work orders.
  • Provide timely updates to the overall Accounting Department on the status of all audit requests.
  • Provide auditors with a clear, detailed walk through of all A/R processes and controls when requested.

Job Requirements:

• Minimum of 3-5 years of accounting experience, with a focus on Accounts Receivable desirable.
• Bachelor’s degree in Accounting.
• Strong accounting principles knowledge, research, and analytical and multi-tasking skills.
• Strong working knowledge of applicable accounts receivable/general ledger financial systems and procedures, and corporate procedures - Oracle R12 and Great Plains experience a plus.
• Thrives in change-oriented organizations, always showing a willingness to learn new skills.
• Proficiency in MS Office, especially Excel.
• Detail oriented, professional attitude and reliable.
• Ability to follow up on pending issues and communicate status to management.
• Ability to organize and delegate tasks to others as necessary to meet deadlines.
• Ability to interact with employees and customers in a professional manner.
• Demonstrated success working both individually and with a team in a fast-paced, high volume, deadline-oriented environment with emphasis on accuracy and timeliness.
• Excellent communication skills, both oral and written.
• Ability to handle confidential information in a discreet, professional manner.
• Ability to cultivate strong working relationships with personnel from various areas of responsibility within the organization.

Salary Range (Norwalk, CT): $85,000.00 - $95,000.00

Annual Bonus Potential: 5%

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs.

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Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.