Nokia

Armenia (Hybrid)

As a Autonomous Systems (AS) Controller Service Engineer, a key member of our Project Engineering team within the Mobile Infrastructure Project Delivery organization, you will play a crucial role in supporting Nokia's 2G and 3G controller products and legacy controller products mainly in Armenia and also across Europe. Your work will involve technical support, commissioning, integration and troubleshooting activities, ensuring optimal performance of our RAN controller products. The collaborative environment encourages open communication with customers, project managers and engineering teams, all dedicated to delivering innovative solutions. With opportunities for hands-on experience in both lab and live environments, you will enhance your expertise while contributing to projects. As part of a dynamic and forward-thinking team, you will face exciting challenges, allowing you to engage directly with our customers and help shape the future of wireless mobility networks.

Your responsibilities

• Provide technical support for Nokia RAN controller products mainly for Armenia customers, with possibility to support other European projects when needed.
• Perform commissioning, integration, and acceptance testing of RAN controller systems in diverse environments.
• Troubleshoot and resolve complex issues related to Nokia RAN controller technologies.
• Perform software updates, upgrades, and hardware extensions to ensure optimal system performance.
• Execute trials and implement new features in both lab and live environments.
• Participate in 24/7 emergency support rota, providing on-site and remote assistance as needed.
• Collaborate effectively with customers, project managers, technical managers, and engineering teams to drive project success.

Your skills and experience

You have:

• BSc degree in Telecommunications or relevant fields
• 3+ years experience in technical support for Nokia RAN controller products
• Strong commissioning, integration, and troubleshooting skills for Nokia RAN controller products
• Good knowledge of IP technologies
• Experience with software updates, upgrades, and hardware extensions
• Familiarity with new feature implementations in lab and live environments
• Fluency in English and Russian languages

It would be nice if you also had:

• A proactive approach to learning and developing new skills

More information

Some of our benefits:

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond

Learn about additional benefits in specific countries.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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Job Info

• Job Category Customer Services
• Posting Date 01/23/2026
• Degree Level Bachelor’s degree
• Job Schedule Full time
• Job Type Experienced
• Job Identification 29752
• Role Type Individual contributor
• Laptop - support with ordering needed No
• Locations Not in Nokia premises, AM Virtual, AM (Hybrid)

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