Cooley LLP

Director of Marketing Strategy & Implementation

Cooley is seeking a Director of Marketing Strategy & Implementation to join the Marketing and Business Development team.

Position summary: The Director of Marketing Strategy & Implementation is responsible for defining and driving the firm’s approach to delivering omnichannel client journeys. This role leads the development of a framework for end-to-end marketing campaigns that is audience-first, rooted in data and continuously optimized to effectively bridge brand strategy to demand generation to deliver measurable impact. Specific duties include, but are not limited to, the following:

Position responsibilities:

Strategy and Journey Development:

• Design Omnichannel Journey Maps: Define the end-to-end client journey, identifying key touchpoints across the "Interest, Decision, and Consideration" phases to ensure a seamless and cohesive external experience
• Establish Audience & Persona Strategy: Lead the development of data-driven personas and segmentation frameworks, ensuring all marketing efforts are tailored to specific client needs and professional lifecycles
• Develop Channel Strategy Recommendations: Establish the logic for how various channels interact within the ecosystem and collaborate to recommend the optimal mix of digital and traditional channels (Email, Web, Social, Events) to maximize campaign reach and impact
• Lead Discovery and Engagement: Serve as the strategic lead translating business objectives into actionable technical and channel requirements

Omnichannel Implementation and Performance:

• Lead Activation and Implementation: Collaborate across marketing and business development teams to oversee the design and activation of campaigns, ensuring processes are correctly implemented and phases are completed
• Architect Marketing Analytics and Reporting: Establish robust KPIs and tracking mechanisms across all channels to measure the effectiveness of the omnichannel ecosystem and its contribution to the sales pipeline
• Drive Data-Driven Iteration: Utilize marketing insights and performance data to continually refine channel tactics in real-time, journey maps, and audience segments to improve conversion rates

Collaboration and Market Alignment:

• Cross-Functional Liaison: Act as a growth catalyst, participating in all phases of work and liaising across marketing and business development functions, ensuring that strategic journey maps are executed with brand-consistent assets and high-touch interactions
• Market and Competitor Intelligence: Continuously monitor the B2B marketing landscape and competitor channel tactics to ensure the firm’s digital presence remains innovative, proactive, and market-leading
• Governance Advocacy: Work with marketing and business development, the Technology and Innovation teams and firm leadership to establish processes and governance. Educate the department, firm leadership and internal stakeholders to protect brand equity, improve client experience and optimize internal resource allocation
• Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests
• Support business professional development and continued educational opportunities.
• In collaboration with HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events
• All other duties as assigned or required

Skills and experience:

Required:

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Ability to work extended and/or weekend hours, as required
• Ability to travel, as required
• Bachelor’s degree
• 10+ years of directly applicable marketing strategy and execution experience at a management level, with proven ability to manage, coach and motivate with proven experience working across a matrixed organization, preferably in a large global professional services firm or B2B environment
• Expertise in marketing best practices, digital marketing, measurement and workflow management
• Demonstrated success developing modern multi-channel strategies at the brand and campaign levels within tight budgetary and resource constraints
• Strong understanding of performance metrics, analytics, and using data to inform future strategy
• Exceptional collaboration and communication skills, with the ability to influence and partner effectively with senior firm leadership and other professionals
• Proficient in the use of CRM and other marketing and business development technologies

Preferred:

• MBA or advanced degree in a related field and significant prior experience in marketing or sales
• Experience in a professional services environment
• Experience managing a large team of reports

Competencies:

• Entrepreneurial by nature
• Proven leadership capabilities, including decisiveness, effective prioritization skills and a results-driven orientation with appropriate sensitivity and concern for people
• Proactive, have high energy, and be creative, quick thinking, and comfortable with risk
• Strong operational orientation and ability to drive complex, multi-stakeholder projects
• Excellent analytical skills
• Ability to carry and achieve marketing goals
• Strong interpersonal skills with ability to facilitate and solve problems
• Strong communication, both verbal and written, and presentation skills
• Detail-oriented with advanced organization skills
• Team player with collaborative spirit
• Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data (if applicable)
• High level of professionalism at all times

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected annual pay range for this position with a full-time schedule is $300,000 - $360,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 25 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.