Job Description
Job Summary
Coordinates and facilitates business functions in support of the sales and client services department to include generation of reports, communication and follow up with clients, problem resolution and service recovery. Performs other duties as assigned.
Responsibilities
- Provides direction and leadership in office administration by coordinating activities through excellent organizational and time management skills.
- Compiles, prepares and analyzes reports to provide necessary data/information for decision making by gathering information in a confidential manner, utilizing appropriate sources.
- Assists in the development and implementation of standard operating office procedures and provides training as appropriate to implement such change/revisions.
- Plans, coordinates and provides administrative support through project management, preparation of materials for presentations, training, etc. and proficiency in the use of computer applications and software.
- Maintains strong working relationships with internal and external customers by providing service assistance and open communications.
- Completes assigned goals.
Specifications
Experience
Minimum Required
- Knowledge of medical terminology preferred.
Preferred/Desired
- Knowledge of medical terminology preferred.
Education
Minimum Required
- Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination as normally acquired through completion of an Associate Degree or equivalent experience.
Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
- Proficiency and skill in computer software/applications, project oversight, development of presentations/materials and possess excellent organizational and interpersonal skills. Ability to type 40 words per minute.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
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