The Simulated Use Test Engineer will be a subject matter expert in customer use of da Vinci™ Surgical System product lines working with a team of dedicated individuals to test and improve the quality of the da Vinci™ Surgical System. The successful candidate will join in the effort to continuously improve product in Production and in the New Product Development pipeline. The candidate will accomplish this by finding new ways for product to fail, diagnosing failure modes, analyzing collected data, advocating for and driving forward implementation of improvements, and building partnerships of shared knowledge and continuous improvement across the organization. In addition, the candidate must demonstrate highest levels of character, energy, and capacity and forge strong relationships with both teammates and internal customers.
Essential Job Duties
Lead project teams of various product and subsystem types (Instrument, System, Software, Hardware, Mechanical, Vision, New Products, Product Improvements, etc.)
Technical and testing lead during the development of a novel new surgical robot systems, instruments, and accessories
Create effective test plans and protocols and implement new test plans and protocols within prescribed methodological framework
Execute test cases on products following test plan design and provide post-test documentation
Identify hardware and software anomalies; find new ways to break products
Perform sanity testing of new software builds and be able to identify faulty pull requests for debugging
Troubleshoot and diagnose new and existing failure modes to responsible hardware components or software conditions
Work closely with the manufacturing engineering, design engineering, and software engineering teams to help conceptualize designs as well as improve reliability
Function as a SimUse link between Manufacturing, Field Technical Specialist, and Engineering departments through data analysis and comparison
Recognize opportunities to improve product quality via cross-functional process or management changes and propose solutions
Successfully advocate product and process improvements for customers to Engineering and Production
Facilitate training for current and future projects
Create new test fixtures as required
Creatively work around constraints to meet aggressive goals
Develop SW scripts in Python or SQL for analyzing quality and reliability data
Manage identification, resolution, and verification of design fixes in company issue-tracking database
Create and publish product quality reports to cross-functional teams and upper management based on internal testing and external data gathering sources and be able to present the results in a clear and concise manner
Perform formal verification and validation of new product releases and document testing results independently.
Represent department in meetings and on project teams
Present testing results and strategy in design review meetings
Write and process Engineering Change Orders and deviations.
Demonstrate good style in attacking the problem and documenting its resolution for internal records and possibly for the FDA
Mentor and train new team members
Provide in-depth and interactive product demos for employees and visitors