Communication internship: maturing the transfer to sustaining process

ASML

Introduction

Customers make extraordinary investments in ASML machines and systems. Customer Support (CS) works towards ensuring the systems in customers’ fabs are running at the highest levels of predictability and availability. Our focus is to keep them operational through maximizing yields and minimizing downtime in a cost-effective way to realize our service business objectives.

CS DUV Service Engineering is part of the CS Central organization and is the technical interface between field engineers and the central organization incl. D&E. Our department translates field scanner performance and field issues into structural solutions and requirements for new to-be-designed systems. We define, implement and drive solutions for these structural issues to optimize service (cost) for both the install base ( > 3000 DUV scanners) and the future scanner generations. A dynamic environment, where our department faces and solves the challenges arising from the continuous growth of our installed base in numbers and complexity.

Your assignment

As an intern, your main objective is to improve the maturity of the transfer to sustaining process by focusing on process documentation. You will:

  • Analyze the current transfer to sustaining process: Review existing documentation, workflows, and stakeholder feedback to identify strengths, gaps, and opportunities for improvement.
  • Collaborate with cross-functional teams: Work closely with engineers, process owners, and documentation specialists to gather input, validate improvements, and drive adoption.
  • Support training and roll-out: Assist in creating training materials and supporting the roll-out of improved documentation and processes.

This is a bachelor or master (non-thesis) internship for minimum 5 months, minimum 4 days per week (3 days on-site). The start date of this internship is February 2026 or earlier.

Your profile

To be the perfect match for this internship, you:

  • Have a background in Communication, Engineering, or a related field;
  • Have strong analytical and problem-solving skills;
  • Ability to work collaboratively in a team environment;
  • Have excellent written and verbal English communication skills.

Other requirements you need to meet:

  • You are enrolled at an educational institute for the entire duration of the internship;
  • Attach your cover letter with a clear motivation why you are interested in this internship assignment in particular;
  • You need to be located in the Netherlands to be perform your internship. In case you are currently living/studying outside of the Netherlands, your CV/motivation letter includes the willingness to relocate.
  • If you are a non-EU citizen, studying in the Netherlands, your university is willing to sign the documents relevant for doing an internship (i.e., Nuffic agreement).

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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Confirmed 13 hours ago. Posted 13 hours ago.

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