State of Nebraska

The work we do matters!

Hiring Agency:

Education - Agency 13

Location:

Norfolk, NE

Hiring Rate:

$19.690

Job Posting:

JR2025-00020892 VR Program Associate (Program Associate III) (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

12-02-2025

Job Description:

Join Nebraska VR as a VR Program Associate and make a difference! In this role, you’ll support our mission of helping youth and adults with disabilities prepare for, find, and maintain meaningful employment. As the first point of contact for visitors, you’ll set the tone with excellent customer service, professionalism, and a welcoming demeanor.

We’re looking for someone who thrives in a fast-paced environment, takes initiative, and stays organized while multitasking. If you bring strong problem-solving skills, customer service expertise, and a collaborative spirit, we want you on our team. Apply today and be part of our supportive, mission-driven team!

• The Nebraska Department of Education does not sponsor or transfer non-immigrant work visas for these positions.**

Office Location: This position is assigned to our office located in Norfolk, NE.

Pay Grade 3: $19.693/hour

This rate is based upon available budget funds; any offer will be made at this rate.

Teammates Enjoy

In addition to being part of meaningful work and making a difference through public service, our Total Compensation package includes an approximate $22,000 in additional Benefits value! See full benefits information at https://statejobs.nebraska.gov/index.html#benefits

• Competitive benefits, paid time off, and retirement
  • 79% employer-paid health insurance, dental, vision, long and short-term disability, flex spending and health savings accounts, employee discount program, and more!
  • Generous vacation and sick leave earnings each year (starting at 12 days each!), plus a variety of other leave types
  • 156% state-matched retirement (yes, that’s $1.56 for every dollar!) with a guaranteed 5% return
• Thirteen paid holidays per year

Essential Functions

• Enters client information into the Nebraska VR data system (QE2) for intake, appointment set up, service provision, etc. Runs reports, and monitors and updates client employment milestones. Uploads client documents and enters task notes for all client interactions.
• Contacts medical providers, schools, and other organizations to request and collect necessary medical, school, public benefit, and financial information; and ensures receipt of requested information.
• Performs receptionist duties, responds to basic questions about Vocational Rehabilitation, and schedules appointments for clients.
• Prepares payment authorizations, obtains agreed upon goods and services and verifies their receipt.
• Contacts businesses that provide goods or services to Nebraska VR to set up payment accounts.
• Performs administrative duties and accounting work including reviewing and processing accounts receivable and payable.
• Assists VR Specialists with client purchases.
• Files, makes copies, routes information, and processes mail and postage.
• Operates and maintains office equipment, manages inventory, and orders and stocks equipment and supplies.

Requirements / Qualifications

Minimum Qualifications: High school diploma or equivalent and two years of experience related to the essential functions of the position. Any equivalent education and/or work experience may be substituted in order to meet the minimum qualifications of the position.

Preferred: Experience with persons with disabilities, providing customer service. Experience using a client data system and keeping accurate records. Experience with accounting functions such as accounts payable and accounts receivable.

If you have any questions about this posting or working at NDE, please email us at nde.hrjobpostings@nebraska.gov.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.