Collections & Lead Generating Specialist
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Top Job
Located in Corona, CA
Salary: 18.00
Job Summary:
We are seeking two motivated and professional Collections & Lead Generation Specialists to join our growing collections company. In this dual-role position, you will be responsible for generating new leads from past-due accounts or potential business sources and contacting individuals or businesses to collect outstanding payments. When applicable, you will also negotiate and set up payment plans while maintaining a high level of professionalism, accuracy, and customer service.
Key Responsibilities:
- Identify, research, and generate new leads from client lists, databases, or external sources.
- Contact individuals or businesses to collect on outstanding balances via phone, email, or mail.
- Maintain accurate records of all communications, payments, and arrangements in company systems.
- Clearly explain account balances, payment options, and consequences of non-payment in a professional manner.
- Negotiate and establish payment arrangements or installment plans that meet company guidelines.
- Follow up consistently on payment promises to ensure timely collection.
- Meet or exceed weekly and monthly lead generation and collection goals.
- Collaborate with the team to improve scripts, strategies, and overall collection processes.
- Follow all compliance requirements, including FDCPA and company policies.
- Provide excellent customer service while maintaining firm and results-driven communication.
Qualifications:
- Previous experience in collections, lead generation, telemarketing, customer service, or related field preferred.
- Strong communication and negotiation skills.
- Ability to handle difficult conversations professionally and with empathy.
- Organized, detail-oriented, and able to manage multiple accounts simultaneously.
- Basic computer skills, including CRM or collection software proficiency.
- Bilingual (English/Spanish) is a plus, but not required.
Schedule & Compensation:
- Full-time or part-time depending on company needs.
- Base pay + commission/bonus structure based on performance.
Express Office: Riverside-Corona
555 Queensland Circle
Unit 101
Corona, CA 92879
Email us
Apply Now
Collections & Lead Generating Specialist
Share
Top Job
Located in Corona, CA
Salary: 18.00
Job Summary:
We are seeking two motivated and professional Collections & Lead Generation Specialists to join our growing collections company. In this dual-role position, you will be responsible for generating new leads from past-due accounts or potential business sources and contacting individuals or businesses to collect outstanding payments. When applicable, you will also negotiate and set up payment plans while maintaining a high level of professionalism, accuracy, and customer service.
Key Responsibilities:
- Identify, research, and generate new leads from client lists, databases, or external sources.
- Contact individuals or businesses to collect on outstanding balances via phone, email, or mail.
- Maintain accurate records of all communications, payments, and arrangements in company systems.
- Clearly explain account balances, payment options, and consequences of non-payment in a professional manner.
- Negotiate and establish payment arrangements or installment plans that meet company guidelines.
- Follow up consistently on payment promises to ensure timely collection.
- Meet or exceed weekly and monthly lead generation and collection goals.
- Collaborate with the team to improve scripts, strategies, and overall collection processes.
- Follow all compliance requirements, including FDCPA and company policies.
- Provide excellent customer service while maintaining firm and results-driven communication.
Qualifications:
- Previous experience in collections, lead generation, telemarketing, customer service, or related field preferred.
- Strong communication and negotiation skills.
- Ability to handle difficult conversations professionally and with empathy.
- Organized, detail-oriented, and able to manage multiple accounts simultaneously.
- Basic computer skills, including CRM or collection software proficiency.
- Bilingual (English/Spanish) is a plus, but not required.
Schedule & Compensation:
- Full-time or part-time depending on company needs.
- Base pay + commission/bonus structure based on performance.
Express Office: Riverside-Corona
555 Queensland Circle
Unit 101
Corona, CA 92879
Email us
Apply Now
Share
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