Digital Realty

Job Description

Position Title: Billing Analyst

Location: Dallas, Tx

Your role

The Billing Analyst will be a detail-oriented and results-driven professional with 4+ years of experience in high-volume, multi-entity environments. Skilled in ensuring billing accuracy, maintaining compliance with revenue recognition standards, and driving efficiency in invoicing operations. Strong collaborator with a focus on customer satisfaction, process improvement, and financial accuracy.

What you’ll do

• Prepare billing for submission to the customers
• Generate and process billing transactions and invoices accurately and in a timely manner
• Responsible for day-to-day billing.
• Reviews monthly invoices ensuring billing activities are booked to the correct revenue accounts and are recognized properly in accordance with the revenue recognition.
• High volume processing of Invoices
• Ensure Month-end closing of the billing group functions.
• Maintain and implement quality assurance for all processes
• Respond and mitigate billing escalations.
• Upload tenant charges into the accounting system
• Ensure invoices are delivered to customers accurately and in a timely manner.
• Ensure invoices are uploaded to third party billing systems on time and accurately.
• Provide excellent & considerate customer service to external and internal customers
• Assist with AR related special projects as necessary
• Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due.
• Prepare and maintain AR analysis reports as instructed by Manager or Supervisor

What you’ll need

• 4-5 years of experience in Accounts Receivable and Billing within high-volume environments.
• Strong ability to meet tight deadlines and work efficiently in a paperless setting
• Excellent customer service skills with a focus on accuracy and responsiveness.
• Highly organized with strong attention to detail and problem-solving skills.
• Capable of managing multiple priorities and projects simultaneously.
• Experience using Oracle and Yardi systems; quick to learn new software tools.
• Proficiency in Microsoft Office Suite predominately in Excel a must.
• Experience in a real estate environment is preferred but not required.
• Bachelor’s degree in Accounting, Finance, or related field (preferred)
• Experienced in streamlining billing processes for greater accuracy and efficiency.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our team

Finance

Our Finance team works in one of the world’s fastest growing and most exciting business sectors. We use our financial expertise and commercial awareness to support and develop an international, publicly-listed organization. From managing budgets to financial planning, we deliver a full range of finance and accounting services to help our business stay on track and meet our goals. We also have other specialist areas of expertise including Portfolio Management and Lease Administration.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today, take charge of your career and grow your talents with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.