Johnson and Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Professional

All Job Posting Locations:

Diegem, Flemish Brabant, Belgium

Job Description:

Johnson & Johnson is recruiting for Shockwave Medical Inc. a Sales and Marketing Coordinator BeNeLux IVL, to be based in Belgium.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease? Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

The purpose of this role is work closely with the BeNeLux Country Manager. Indirectly needed close day on day cooperation with all territory managers, customer service and tender and contracts managers, on the day to day running of a quickly growing medical device startup company. Applicants for this position must be flexible and willing to take on a wide range of tasks – from strategic projects to day to day administrative tasks. (+ Marketing, Organization).

We are looking for a dedicated, high-performing and accountable individual with Medtech marketing experience who wishes to advance their career by serving in a sales and marketing coordinator position, on a technology that is changing the cardiovascular landscape. The primary focus will be on sales support activities that might range from more strategic projects, contributing to the execution of marketing programs and events to daily administrative tasks. In addition the role will be focused on coordination of local sales/marketing events with special focus on budget (marketing spend) control. Additionally, coordination of events (local and international) in place of organization, plus close coordination and interaction with external organizers e.g. external companies and/or physician’s boards of organizers or organizational comities. Active coordination of advisory boards with close cooperation with Country Manager and Market Access persons. Active customer facing for coordination of qualitative and quantitative marketing projects. This is a growth role that will be vital to the Distribution team and company’s success in the region.

Essential Job Functions

MANAGEMENT OF HCP’s DECLARATION (CONSULTANT CONTRACTS & CONFERENCES)

• Interacts with service providers (e.g., congress organizers) to settle logistical points, stand location, display, communication and symposium details, according to managerial and marketing decisions.
• Ensures the follow-up of HCP's contracts, fees and CNOM declaration.
• Maintains compliance with all DMOS and FMV rules.
• Informs and keeps up to date with the latest developments in terms of regulations.
• Med Ed admin (working with legal, US Med Ed team, SpeakCore system and sales team to initiate and complete customer contracts).
• Collects CVs from physicians.

MARKETING

• Provides administrative support to sales and marketing team.
• Produces documents, letters, reports and presentations as and when requested.
• Selects service providers to organize meetings and seminars, according to the needs expressed by the manager.
• Implements mailings and ensures their execution.
• Responsible for the iPurchase POs request process, for all marketing and administrative initiatives.
• Manages marketing finances, tracking program budgets and measuring success of key initiatives.
• Seeks approval for all new marketing products.
• Manages the stock of promotional products, brochures, marketing tools, etc. in accordance with internal procedures and in collaboration with the international marketing and regulatory department.
• Collaborates on the development and distribution of marketing collateral to the sales team.

DOCUMENTATION & PROCEDURES

• Follows the process flow of documents submitted for signature and makes the necessary reminders, in application of internal procedures.
• Identifies and proposes suppliers; launches calls for tender, briefs agencies, monitors their implementation.
• Monitors department budget with the Manager and checks that invoices and POs match; obtains approvals and then to sends to accounting department.
• Checks whether payment has been made, in the event of a complaint from suppliers.
• Works closely with the supplier accounting department (payments) and with the finance department (accruals and closures), monitors advance payments and claims final invoices.

COMPLAINT HANDLING MANAGEMENT

• Deals with local language complaints: key interface between local sales team and US based complaints team to ensure timely submissions of complaints in English.

Requirements

• Bachelor’s degree, preferably in marketing, digital marketing, communications, or a related field.
• Minimum 5 years marketing experience in Medtech is required.
• Knowledge of CNOM & FMV procedures.
• Knowledge of IT applications, including MS Office and InDesign
• Positive, enthusiastic, and flexible approach.
• Excellent communication skills.
• Ability to work in a fast-paced environment, managing multiple priorities, operating as a team and independently, adapting to changing requirements.
• Fluency in French and English is required, both written and spoken. Fluency in Dutch is highly desired.
• Based in Belgium with a willingness to travel occasionally some EU countries and the USA.
• Digital Marketing experience is desirable but not essential.
• Experience in interventional cardiology and peripheral intervention is desirable but not essential.