Cover-More

Let’s grow together!

Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7 support to help travelers navigate unexpected circumstances that may disrupt their plans.

As part of the Zurich Cover-More Group, we now have access to an extensive global network and resources, further strengthening our ability to deliver reliable, innovative, and tailored insurance and assistance for our customers.

What’s the job?

You will play a key role in ensuring timely, accurate, and compliant payments to vendors and network providers. You will support the Assistant Finance Manager in managing claims and assistance payments, reconciling accounts, and maintaining financial records. Success in this role requires strong attention to detail, a proactive approach to resolving discrepancies, and the ability to work effectively across teams to uphold financial integrity and operational efficiency.

You will:

• Support the Assistant Finance Manager in preparing payments, confirming claims, and reconciling reimbursements with bordereau.
• Ensure accuracy of assistance payments prior to release, and follow up on outstanding issues.
• Enter vendor invoices and related general ledger data into the accounting system with precision.
• Prepare and execute payment batches, process transactions, and manage vendor and network provider accounts to ensure timely and accurate payments.
• Reconcile the AP Recoverable Ledger with its control account accurately and on schedule.
• Adhere to standard work processes and Standard Operating Procedures (SOPs) for all payment activities.
• Collaborate with the Assistant Finance Manager to ensure timely billing of claims payments from insurance entities, including split billing for In-force and Prospective Policies.
• Manage payment approvals from designated signers to ensure timely release of funds to providers and intercompany entities.
• Prevent payment duplication through diligent checks and controls.
• Analyse AP aging reports, identify inconsistencies, and recommend improvements to enhance process efficiency.
• Understand business processes and their impact on financial reporting and internal controls.
• Maintain organized and up-to-date records, ensuring all supporting documents are filed and available in soft copy.
• Respond to accounts payable inquiries and provide support to the Assistance, Claims, and Finance teams.

What are we looking for?

You will have:

• A Bachelor’s degree in Accounting, Finance, or a related discipline.
• 3–5 years of hands-on experience in Accounts Payable or a similar finance function.
• Solid understanding of AP processes and accounting principles, with a keen eye for accuracy.
• Proven experience using accounting software to manage financial data and transactions.
• Strong communication and interpersonal skills, with the ability to collaborate across teams.
• Analytical thinking and problem-solving capabilities to identify and resolve discrepancies.
• High attention to detail, ensuring precision in financial records and reporting.
• Ability to manage multiple priorities effectively in a dynamic, fast-paced environment.
• Resilience under pressure, with a track record of meeting tight deadlines.
• Proficiency in Microsoft Office, especially Excel, for data analysis and reporting.

Why choose us?

We value optimism, caring, togetherness, reliability, and determination.

We have more than 2600 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures our employees maintain work-life balance.

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together!

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