Senior Tax Operations Associate Senior Tax Operations Associate

City of Bellevue

Come Join the City of Bellevue!

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Job Summary

The City of Bellevue is currently accepting applications for one regular full-time Senior Tax Operations Associate position within the Tax Division of the Finance and Asset Management Department reporting directly to the Assistant Tax Manager. This position is primarily responsible for routine taxpayer account review and reconciliation as well as providing taxpayer assistance by answering the tax phone line and responding to email inquiries.

Essential Duties and Responsibilities

  • Review filed returns to ensure all forms have been filed, prepare necessary notifications and communicate with taxpayers to obtain missing information and educate businesses on proper tax filing,
  • Reconcile assigned business accounts for proper application of payments, calculate tax due or refunds owed and prepare necessary schedules to support findings,
  • Prepare and track balance due billings and tax refunds as assigned,
  • Review assigned delinquent accounts, issue past due notices and work with businesses to file past due tax returns,
  • Prepare cash reconciliations and associated journal entries
  • Prepare audit invoices and track and collect payments,
  • Perform daily processing activities related to tax return processing, daily downloads, and business licensing as assigned
  • Field taxpayer inquiries via phone and email during regular business hours,
  • Work with other division staff on division workplan projects as assigned,
  • Perform other duties as assigned.

Qualifications

Education & Experience Requirements

  • Graduation from a 2-year college or university program related to business or accounting.
  • Four years of progressively responsible directly related work experience, with a minimum of one year at the Accounting Associate level or equivalent.
  • Or any equivalent combination of education and experience.

Additional Qualification Criteria

  • Excellent verbal, written, interpersonal communication and customer service skills.
  • Proven ability to reconcile routine accounting transactions and taxpayer accounts
  • Ability to understand and interpret City and State tax laws and regulations.
  • Strong analytical skills, including the ability to analyze transactions and complex financial information.
  • Ability to prioritize and manage many projects and tasks simultaneously, with numerous interruptions, and meet strict deadlines while paying attention to details.
  • Proficient with Windows-based word processing, spreadsheet and database software; including but not limited to template use, formulas, and queries.
  • Ability to propose changes and streamline processes.
  • Ability to pass a criminal background investigation.

Supplemental Information

Working Conditions & Physical Requirements

  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position is designated as hybrid telework position, with 2-days in-office per week at minimum, with additional in-office work as needed to provide customer service, coordinate work with staff, and meet deadlines. Department, Division, and other meetings may be in person and require the individual to be at City Hall.
  • The applicant will be required to agree to and sign the department telework policy.
  • Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.
  • The employee may be required to push, pull, lift, and/or carry up to 10 pounds.
  • The noise level in the work environment is usually moderately quiet.

Flexible/Hybrid Working: A hybrid work schedule is available for this position following an orientation period working in the office after hire. Remote work for this position is subject to the department's operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.

HIRING PROCESS

The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

  • Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
  • We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
  • Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

  • All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
  • All positions require the completion of references checks, including at least one prior supervisor.
  • Some positions may require completion of a criminal background check prior to start employment
  • Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.

Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at 425-452-6838 or recruiting@bellevuewa.gov. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf (Download PDF reader)

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf (Download PDF reader)

For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.

  • Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**

The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value!

Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law.

The following summary applies to fully benefited positions:

Medical

Employees are offered a choice of medical coverage through the City's self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO).

Dental

Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers.

Vision

Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage.

Retirement Plans - Employees are offered three retirement plans:

  • Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility.
  • City of Bellevue Municipal Employee's Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule.
  • Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options.

Other benefits include:

More detailed information about our employee benefits is available at https://c2mb.ajg.com/cityofbellevue

  • Flexible Spending Accounts (FSAs)
  • Life/Accidental Death and Dismemberment (AD&D) Insurance
  • Long Term Disability (LTD)
  • Survivor Income
  • Employee Assistance Program (EAP)
  • 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month)
  • An ORCA Card bus pass
  • On-site fitness center, and self service food/coffee options
  • Career development and training programs
  • Tuition Reimbursement Program
  • Employee Resource Groups (ERGs)

Paydays - The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year).

Please note that the City does not participate in the Social Security Administration (SSA) program, and employees do not earn social security credits. The mandatory DRS retirement pension plan provides the required social security replacement plan. Any social security benefits earned at other places of employment may be reduced because they are subject to the Windfall Elimination Provision or the Government Pension Offset.

NOTE: This is a brief summary of the benefit programs for the City's non-represented employees. Every effort has been made to ensure its accuracy. Benefits for employees represented by a collective bargaining agreement (CBA) may have different benefits. If any information on this document conflicts with the provisions of a CBA, the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

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Confirmed 18 hours ago. Posted 14 days ago.

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