State of New Mexico

Salary

$18.15 - $27.23 Hourly

$37,752 - $56,628 Annually

This position is a Pay Band C3

Posting Details

This job posting may be used to fill multiple vacancies.

This job posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

Senior Office Support Clerk/Advanced Licensing Clerk will:

• License and certify health care facilities in the State of New Mexico;
• Maintain the health care facilities licensures files;
• Process initial and renewal applications, complaints and surveys;
• Process and track survey documents to ensure that survey uploads are completed in a timely manner;
• File for licensure and survey documents to ensure facility licenses/certifications are kept current and up to date.

How does it get done?

Senior Office Support Clerk/Advanced Licensing Clerk is responsible for:

• Managing statewide certification documentation;
• Tracking licensure application packets for completeness and process in a timely manner;
• Providing excellent customer service;
• Uploading documentation;
• Following up with facilities within the State of New Mexico.

Who are the customers?

• Health Care Authority;
• Centers of Medicare Services (CMS);
• Health facilities of all types;
• General Public.

Ideal Candidate

The ideal candidate has:

• Ability to think critically;
• Excellent verbal and written communication skills;
• Flexibility;
• Experience working as a team player;
• Ability to work in a dynamic and fast paced environment with deadlines.

Minimum Qualification

High School diploma or equivalent and one (1) year of experience in office administration, customer service, records management technique and procedures, basic accounting, and/or business administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling one year (1) year may substitute for the required experience.

Employment Requirements

Must possess and maintain a valid New Mexico Driver's License. Must Possess and maintain a current Defensive driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

Office setting, attending meetings, visiting provider agencies, extensive computer and telephone usage with extended periods of sitting. Must be able to lift 25 lbs.

Supplemental Information

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Agency Contact Information: Jessica Madlener. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.