Better Business Bureau

Job Title: Business Development Representative Classification: Non-Exempt

Department: Business Development Reports to: Senior Business Development Manager

Our mission is to educate and connect people with businesses they can trust. We champion marketplace integrity, so people have confidence in the companies they rely on. We are an independent non-profit organization founded by business leaders who focus on truth in advertising. Our website, BBB.org, ranks among the top 1% of the most trafficked websites in the world.

Working for the BBB in Chicago! Please check out this exciting video created by a member of our team that highlights how great it is to work for our BBB!

General Description / Purpose:

The Business Development Representative role serves as the first point of contact for business owners and acts as an advocate for BBB-accredited businesses. This role is crucial in guiding business owners to make informed decisions about BBB Accreditation, fostering lasting relationships, and demonstrating the intrinsic value of BBB Accreditation.

Key Responsibilities

The duties of the Business Development Representative include, but are not limited to:

• Primary Contact and Advocacy: Act as the main point of contact for business owners, providing them with essential information and support regarding BBB Accreditation.
• Decision Facilitation: Assist business owners in making informed decisions about pursuing BBB Accreditation. This involves a consultative approach to understand their needs and how BBB Accreditation can benefit their business.
• Relationship Building: Develop and maintain strong relationships with business owners, ensuring they understand the value of BBB Accreditation and feel supported throughout the accreditation process.
• Demonstrating Value: Clearly communicate the benefits and value of BBB Accreditation to business owners, helping them see the long-term advantages of becoming accredited.

Ideal Candidate

The ideal candidate for the Business Development Representative role embodies the following qualities:

• Positive Energy: Demonstrates a positive and enthusiastic attitude, aligning with BBB's mission and values.
• Passionate about Business Growth: Shows a genuine passion for supporting and fostering business growth, particularly through the benefits of BBB Accreditation.
• Self-Motivated: Possesses a high level of self-motivation, with a strong drive for success and financial reward. This individual looks to maximize their time effectively and optimize their earning potential.
• Consultative Approach: Adopts a consultative approach when interacting with business owners, understanding their unique needs and providing tailored solutions.
• Fostering Trust and Loyalty: Focuses on building trust and loyalty among businesses, ensuring that accredited businesses feel valued and supported

Summary

The Business Development Representative role is a vital position within the BBB, tasked with advocating for BBB Accreditation and assisting business owners in making the most of this valuable opportunity. We seek an individual who is not only driven by success and financial incentives but also passionate about supporting business growth and embodying the positive energy that aligns with BBB's mission. Above all, a "closer mentality" is essential for driving results and achieving accreditation goals.

By maintaining these values and focusing on building lasting relationships, the Business Development Representative will play a crucial role in fostering trust and loyalty among our businesses, ultimately contributing to their continued growth and success.

Qualifications and Skills

We are looking for a team player who meets the following qualifications:

• 1-2 years of phone sales experience with excellent written and verbal communication skills (though we are willing to consider candidates with a comparable background)
• HS diploma or higher
• Dependability and a high degree of ethical character
• Cold calling experience preferred
• Open to coaching and implementation of suggested strategies and techniques
• Spanish speaking a plus

Salary & Benefits:

$43,000/year + Commission (100% to goal $65k+)

• Top earning individual(s) six figures plus
• Medical/Dental/Vision Insurance
• Long and short-term disability
• Retirement plan (401k)
• Paid time off (including Birthdays and Holidays)
• Volunteer days

How to Apply:

All applicants should submit an application including resume and salary requirements by inputting the requested information under the 'Apply Now' section at the right hand side of this page.

Please visit Bbbchicagocareers.org for more information on working with the BBB!

Equal Employment Opportunity

The BBB is an equal opportunity employer and does not discriminate on the basis of a person's race, color, religion, creed, sex, national origin, ancestry, age, disability, sexual orientation, gender identity, marital status, military status or any other category protected by law. All decisions regarding recruiting, hiring, training, promotions, compensation, benefits, discipline, transfer, lay-offs, and education shall be made without regard to the foregoing. The BBB will provide reasonable accommodations for individual religious beliefs and to individuals with disabilities as provided by law.