Microsoft

Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers our cloud services. As a Critical Environment Operations Manager, you will play a key role in delivering the core infrastructure and foundational technologies for more than 200 of Microsoft’s online businesses, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Our infrastructure comprises a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. This foundation is built and managed by a team of subject matter experts who support services for over 1 billion customers and 20 million businesses in more than 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve to meet the ever-changing business demands that position Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Empower a culture of safety, security, and compliance in all aspects of our datacenter operations.
• Lead a team of Mechanical, Electrical, and Control Systems professionals supporting Microsoft’s online services.
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our datacenters.
• Maximize Critical Environment (CE) availability to ensure optimal operational efficiency.
• Reduce high-impact and human-error CE incidents year over year.
• Deliver on cost and energy efficiency initiatives.
• Ensure routine reporting to effectively manage and analyze power, temperature, relative humidity, and SLA monitoring.
• Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs) and business partners.
• Collaborate with regional and global peers to share and build best practices across the entire datacenter portfolio.

Main Qualifications:

• Bachelor's Degree in Electrical/Mechanical Engineering AND 2+ years of experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
• 3+ years of experience leading a diverse, technical team.

Preferred Qualifications:

• 10+ years of experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years of experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Experience managing $500k+ budgets.
• Experience working on large scale CE projects.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.