Amazon

DESCRIPTION

Amazon Shipping is innovating in the parcel delivery operations and logistics space and is looking for a driven, high-performing Sales Development Representative to work with retailers in the US. In this role, you will facilitate the usage of Amazon's logistics capabilities to service their customers' needs. The ideal candidate will be excited by the opportunity to scale Amazon Shipping by driving commercial growth, and will have familiarity with leading sales prospecting, lead generation, and working with large customers.

The ideal candidate will have experience in finding prospective accounts to identify new customer opportunities, driving successful customer conversations, navigating ambiguity, and the ability to operate in a scale-up environment. You will have a proven track record of meeting and exceeding commercial goals.

Key job responsibilities

• Entry-level experience in sales development and/or technical background and interest in developing a career in sales or product
• Self-starter with highly developed interpersonal skills, decisive, and results-oriented with excellent written and verbal communication skills
• Work with other sales team members to ensure opportunities are understood and next steps are clearly defined via discovery and qualification calls
• Utilize product knowledge and internal resources to leverage technical skill sets to understand customers' needs
• Achieve all input and output goals including contacts prospected, leads qualified, customer calls completed, meetings scheduled, and leads created, projects completed on time
• Support building leads and pipeline for the sales team by leveraging outbound prospecting and qualifying inbound opportunities, as well as supporting self-service shippers through the end-to-end registration process
• Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service reporting tools and deliver notes that hold a high quality bar
• Innovate new and creative ways to engage with new customers, improve customer experience, or solve internal commercial team challenges
• Track and interpret trends to identify high-potential prospects
• Collaborate in office to onboard, engage with team, leadership, and build strong relationships across the organization

A day in the life

Engage internally and externally to support customer acquisition and retention. This includes reviewing and contacting new leads assigned to you or that you prospect. You will be reaching out to customers through email and phone, hosting efficient discovery calls with customers while on camera, connecting with stakeholders up and down the sales funnel. You will document all your activities with a high-quality bar and that improves account data. You will collaborate to think big, prospect new pipeline, engage with new customers, and improve processes and increase efficiency across the team. As you get comfortable delivering results for your role, you will take on stretch projects to expand your exposure, visibility, impact and scope.

About the team

We are a team that's dedicated to starting with the customer and working backwards. We work vigorously to earn and keep customer trust. We are often the first point of contact for our customers and we obsess over them to improve their experience with Amazon Shipping. We collaborate with our worldwide cross-functional internal teams and look for ways to improve and scale our processes. We iterate, we adapt, and we operate with candid feedback to help develop a strong team of Amazonians!

BASIC QUALIFICATIONS

• 1+ years of professional or military experience
• 1+ years of generating new opportunities with strong focus on pipeline tracking and deal execution through entire sales cycle experience
• 1+ years of exceeding quota and key performance metrics experience
• Bachelor's degree
• Experience with business development, partnership management, or sourcing new business
• Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

• Experience and record of success in an outbound account management or prospecting role in B2B environments, preferably in a solution/technology-related environment
• Experience using Salesforce.com at an advanced level including the development of dashboards and reports, programing experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,000/year in our lowest geographic market up to $111,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.