OpenText

Hiring Manager: Jonathan HO

Talent Acquisition Advisor: Ruby Huang

Job Code Level: REP4

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AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

• Presales or Technical Solutions Consultant Role
• Customer facing function on solution and portfolio. Influence and sell technical and business value
• Prepare customer facing presentation, conduct standard or customized use case demo, plan and execute Proof of concept based on am unique customer requirements.
• Prepare and response to Request for Proposals (RFP or RFI)
• Participate in new leads and pipeline generations activity
• Contribute knowledge and best practices to community

WHAT THE ROLE OFFERS

We are currently hiring recruiting people with strong Solutions Consultant background in Information Management and Security to join us in the go-to-market role.

• Gathers and assesses customer needs, both business and technical;
• Identifies related needs (lead generation, opportunity expansion)
• Identifies likely problem areas that require attention
• Architects an appropriate technical solution to meet the customer's business requirements
• Investigates and optimizes a solution's fit to the requirements of an opportunity, both current and future
• Establishes the value proposition of the solutions from competitions.
• Advances opportunities through the use of effective consultative selling techniques
• Builds existing customer loyalty through being a trusted advisor

WHAT YOU NEED TO SUCCEED

Education and Experience Required:

• Technical university or Bachelor's degree
• Typically, 3 to 5 years’ experience in technical consultative selling and account management
• Ability to speak and write English
• Technical and/or solution experience in appropriate industry
• Experience in vertical industry – FSI, Public Sector or Health and Life Sciences.

Knowledge and Skills Required:

• Need strong domain knowledge on Information Management and Security
• Has strong concept and understanding of Security practices like SIEM, end user access management and governance.
• High level understanding of regulations and legislation, such as Sarbane-Oxley, PCI-DSS, CIS, etc.
• Understand machine learning and analytical products and solutions.
• Knowledgeable in relevant solutions knowledge is preferred, e.g. Oracle NetSuite, SAP systems, SailPoint, ManageEngine, Ivanti, FreshWorks and ServiceNow.
• Strong working knowledge in Enterprise Content Management (ECM), with experience in the suite of solutions offered by OpenText, Hyland, IBM, Appian, Laserfiche, M-Files, Gimmal and/or other ECM software providers.
• High-level understanding of critical end-to-end Content Lifecycle Management (CLM) components including Capture (OCR) & Archiving technologies and interconnected solutions including Digital Experience Management (DXP) & Business Process Management (BPM).
• Exposure/Experience in SAP ERP (ECC and S4HANA) functional modules inc. Materials Management (MM), Sales & Distribution (SD) and others, covering Procure-to-Pay (P2P), Order-to-Cash (O2C) and others.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.