MediaMonks

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

We're growing—and we’re building our talent pool to connect with experienced and forward-thinking Senior Production Operations Directors for upcoming opportunities. If you're passionate about operational excellence, large-scale content production, and shaping the future of how we or through AI and innovation, this is your chance to get on our radar.

About the Role

As a Senior Production Operations Director, you'll lead day-to-day production operations across a dynamic portfolio of clients—from Fortune 500 brands to fast-growing startups. You’ll drive cross-functional alignment and optimize workflows, ensuring high-quality content is delivered efficiently and at scale. In this role, you’ll champion operational excellence, streamline processes, and lead the adoption of AI-powered solutions to future-proof our production model.

This role is equal parts strategic vision, executional leadership, and innovation mindset—ideal for someone who thrives in complexity and leads with clarity.

Key Responsibilities

• Lead Production Operations across multiple workstreams, ensuring timely and efficient delivery of digital, transcreation, and integrated campaigns.
• Define and improve Ways of Working to enhance cross-team collaboration, increase output quality, and enable scalability across accounts.
• Oversee resource planning and capacity management, ensuring alignment with production demands while maintaining operational and financial health.
• Collaborate across disciplines, partnering with Account, Creative, and Capability teams to deliver best-in-class content.
• Identify and implement AI-driven efficiencies, including workflow automation, training programs, and adoption strategies across teams.
• Document and continuously improve production processes, applying lessons learned and industry best practices.
• Manage production budgets and forecasts in collaboration with key stakeholders, optimizing costs and delivery speed.
• Mentor and lead a core operations team, while influencing broader production groups that flex in size based on demand.
• Proactively manage risks and issues, ensuring operational resilience and a high standard of client service.

What We’re Looking For

• 8+ years of leadership experience in production and operations within agency, studio, or creative production environments.
• Proven track record managing large-scale content production across digital, print, localization, and adaptation.
• Strong knowledge of end-to-end production workflows, from intake and briefing to delivery and QA.
• Experience leading multi-disciplinary teams and fostering alignment across departments.
• Strategic thinker with hands-on execution skills and the ability to navigate ambiguity.
• Familiarity with AI applications in content production and enthusiasm for testing, scaling, and refining automation practices.
• Excellent communication, financial acumen, and organizational skills.
• Passion for innovation, systems thinking, and delivering operational excellence in a fast-paced environment.

Success in This Role is Measured By:

• Delivery Speed: High-quality content executed on time and at scale.
• Operational Efficiency: Processes that work better, faster, and smarter.
• Client Satisfaction: Results that meet expectations and budgets—seamlessly.
• Scalability & AI Adoption: Teams equipped to deliver more with the right tools and workflows.

Want to Join?

Apply now and be part of our talent pool. If your profile aligns with future openings in our local team, we’ll be in touch.

Thank you!

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.