Actalent

Job Overview

We are looking for an Application Engineer with 2-5 years of experience to serve as a key customer-facing technical expert. The ideal candidate will have a passion for solving complex technical challenges, excellent communication skills, and a strong background in engineering. This role involves working closely with customers to understand their needs, providing technical support, and ensuring successful implementation of our products.

Key Responsibilities

• Customer Engagement: Act as the primary technical point of contact for customers, addressing their needs and providing tailored solutions.
• Technical Support: Assist customers with product integration, troubleshooting, and optimization to ensure optimal performance.
• Solution Development: Collaborate with sales and product development teams to design and propose technical solutions that meet customer requirements.
• Product Demonstrations: Conduct product demos and presentations to showcase capabilities and benefits to prospective and existing customers.
• Training and Documentation: Develop and deliver technical training sessions for customers and create user-friendly documentation, including guides and FAQs.
• Feedback Loop: Gather customer feedback to inform product improvements and relay insights to engineering and product teams.
• Project Management: Manage customer projects, ensuring timely delivery and alignment with technical specifications.

Qualifications

• Experience:
  • 2-5 years of experience in an application engineering or customer-facing technical role, preferably in a high-tech industry.
  • Experience working directly with customers to address technical challenges and deliver solutions.
• Education: Bachelor’s degree in Mechanical Engineering (ME) preferred, or a related engineering field, or equivalent professional experience.
• Skills:
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills for effective customer interactions.
  • Proficiency in technical tools such as CAD software, simulation tools, or other engineering applications.
  • Ability to work independently and in a team-oriented environment.
  • Strong organizational and project management skills.
• Availability: Willingness to travel occasionally to customer sites as needed.

Preferred Qualifications

• Experience in industries such as manufacturing, aerospace, or electronics.
• Familiarity with CRM systems (e.g., Salesforce) and technical support platforms.
• Knowledge of programming or scripting languages (e.g., Python, MATLAB) for automation or data analysis.

Why Join Us?

• Competitive Compensation: Attractive salary and comprehensive benefits package, including health, dental, and retirement plans.
• Career Growth: Opportunities for professional development and advancement in a rapidly growing company.
• Innovative Environment: Work with cutting-edge technology and collaborate with a talented, forward-thinking team.
• Impactful Role: Make a direct impact on customer success and product innovation.

Pay and Benefits

The pay range for this position is $90000.00 - $90000.00/yr.

Paid Time Off

Medical/Health Benefits

401k

Workplace Type

This is a fully onsite position in Danbury,CT.

Application Deadline

This position is anticipated to close on Jul 18, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.