King County

Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

Do you enjoy supporting community investments through contractual relationships with providers, developing investment and procurement opportunities, tracking details and administrative duties, and continuous quality improvement? The Department of Community and Human Services (DCHS), Adult Services Division, is looking for you!

The Adult Services Division (ASD) of DCHS works in partnership with communities to develop, support, and provide human services programs focused on achieving results in housing stability, financial stability, healthy living and social engagement for veterans, service members and their families; older adults and their caregivers; immigrants and refugees; survivors of gender-based violence; and other populations who experience vulnerability or marginalization. The division's work also includes efforts to strengthen connections within, and improve access to, the human services system. ASD manages and provides equity-focused stewardship of revenue from the Veterans, Seniors, and Human Services Levy (VSHSL), the RCW 73.08 veterans assistance fund, and King County general fund-funded human services programs.

We are hiring up to two (2) Career Service Contract Program Managers, Project/Program Manager II (PPM II) positions.

These positions will be part of the ASD Community Investment Team (CIT). The CIT leads investments and community relationships through the development, implementation, and monitoring of King County contracts and procurements managed by ASD. These positions will support Resilient Communities and will work in collaboration with other Project/Program Managers as well as with the Policy and Community Engagement team to ensure equity-focused stewardship of public funding.

These positions will support the Resilient Communities and Resilient Communities Generalist teams:

Resilient Communities (RC): This position will focus on VSHSL-funded programs supporting communities that are most susceptible to reduced health, housing, financial, or social stability or outcomes because of experience of or historical exposure to trauma, violence, poverty, bias, racism, stigma, discrimination, disability, or chronic illness. This position will support the investments in gender-based violence prevention, system navigation, and mobile advocacy, as well as disability supports, and other human service needs. This position reports to the RC Community Investment Lead and collaborates with the RC Policy & Community Engagement team to ensure strong stewardship of VSHSL and other funding administered by the department.

Resilient Communities Generalist (RCG): This position will also focus on VSHSL-funded programs supporting Resilient Communities (as defined above) and will support investments focused on immigrants and refugees, employment and training, access to public benefits, financial literacy, and legal aid, among others, and may be leveraged for emergent initiatives. This position reports to the RCG Team Lead and collaborates with the RC Policy & Community Engagement team to ensure strong stewardship of VSHSL and other funding administered by the department.

Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same job classification over the next 12 months.

WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around August 4, 2025.

APPLICATION PROCESS

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, typically from 8:00 a.m. to 5:00 p.m., Monday through Friday, and is eligible for overtime with supervisor pre-approval. PROTEC17 represents this position.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director, or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

RECRUITER: Greg Mallory, grmallory@kingcounty.gov

Job Duties

• Design, implement, and manage the ongoing performance of assigned programs within the CIT, key components of which include:
  • Design and execute requests for proposals (RFPs) or similar procurement processes, including research, authoring RFP documents (guidelines, application forms, rating tools, etc.), and full implementation.
  • Develop and monitor contracts and scopes of work, amendments, exhibits, and reports; negotiate contract budgets; review and process invoices; monitor compliance of contracted providers.
  • Build relationships and maintain regular communication with contracted partners, including regular meetings, and work to understand their progress as well as any challenges faced.
  • Provide technical assistance and support to contracted providers and connect them to resources, as needed, to ensure that their project successfully meets the contract's specific outcomes and requirements.
  • Develop and apply subject matter expertise on policies, practices, and program models that support the successful stewardship of public funding.
  • Support contracted providers to implement culturally and linguistically appropriate and accessible services.
• Monitor contract performance to ensure timely payment, use of data to inform continuous process improvement, attainment of program outcomes, and strong county-contractor partnerships.
• Develop expertise in King County contracting and procurement requirements and best practices, including use of online software and systems.
• Collaborate with teammates across ASD, including policy and community engagement, operations, fiscal performance measurement & evaluation, and communications teams to ensure cohesive Division culture and processes that best serve contracted partners and clients.
• Represent or support team in departmental, inter-jurisdictional and multi-agency planning processes and work groups.
• Support the integration of equity, racial, and social justice into programs and initiatives.
• Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

• At least one year of professional experience in procurement processes, including contract development and negotiation.
• At least one year of professional experience in budget development and management, as well as human service program development.
• Demonstrated experience applying equity, racial and social justice principles and practices, and understanding of place, race, age, and policy and systems-based inequities.
• Demonstrated skill in working and building rapport with diverse cultural, socio-economic, and ethnic populations.
• Experience with and an understanding of federal, state, and/or local government funding.
• Demonstrated experience in gathering and analyzing data to inform decision-making and in the development of materials, including formal reports, email notices, and other notices for professional and community audiences.
• Ability to work well both independently and as a member of a team.
• Demonstrated high-level communication skills, both written and verbal, for different audiences and communication needs.
• Demonstrated project management skills, including the ability to track details and manage multiple priorities in a dynamic environment.
• Experience with Microsoft 365 Office Suite, including Excel and Outlook, and with an online meeting platform.
• Valid Washington State Driver's License, or the ability to travel around the county and state in a timely manner.

Desired Experience, Qualifications, Knowledge, Skills

• Experience with King County’s network of human services providers and local resources for priority populations or with specific support needs (e.g., people experiencing housing instability, veterans, seniors, immigrants and refugees, survivors of gender-based violence, people with behavioral or mental health needs, substance use disorders, etc.)
• Intermediate experience using Microsoft Excel

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

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