Redis Labs

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

As a Senior Sales Strategy & Operations Analyst, you will partner directly with senior sales leadership to maximize revenue generation and streamline operational processes. Reporting to the Sales Strategy & Operations Director, you will be responsible for analyzing sales data, optimizing sales processes, and implementing strategies to enhance overall revenue performance. The ideal candidate is detail-oriented, analytical, and possesses a strong understanding of sales operations and revenue management.

This role is located in our Austin, TX office.

What You’ll Do

• Act as a chief of staff to the Americas Commercial Sales VP by helping his team define sales strategy to accelerate revenue and run the team’s daily operations.
• Analyze sales data and performance metrics to identify trends, opportunities, and potential areas for improvement.
• Streamline and optimize sales processes to increase efficiency and effectiveness, from lead generation to deal closure.
• Help lead planning activities to support strategic decision-making and resource allocation, including annual planning, territory planning and QBRs
• Manage and maintain the integrity of the CRM system (i.e., Salesforce) as well as propose CRM enhancements to reduce seller friction and improve system utility for sellers
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) related to sales, revenue, customer acquisition, and product consumption.
• Partner with sellers to drive quarterly sales forecasting accuracy
• Work closely with Sales, Finance, Marketing, Enablement, and Operations teams to align revenue goals, strategies, and initiatives across the organization.
• Document and communicate standard operating procedures (SOPs) for sales and revenue-related processes to ensure consistency and scalability.
• Identify opportunities for process improvement and automation to drive greater efficiency and effectiveness in revenue operations.
• Conduct ad-hoc analysis and reporting as requested by senior management to support decision-making and strategic initiatives.

What will you need to have?

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.
• 6+ years of experience in revenue operations, sales operations, or a related analytical role at a fast-moving and high-growth technology company
• Proficiency in data analysis tools and techniques, such as Excel, SQL, or BI platforms (Tableau).
• Experience working with CRM systems, particularly Salesforce
• Strong analytical skills with the ability to translate data into actionable insights
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and manage upwards
• Detail-oriented with a focus on accuracy and precision.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

We Give Back To Our Employees

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks:

• Competitive salaries and equity grants
• Unlimited time off to promote a healthy work-life balance
• H/D/V coverage along with 401K, FSA, and commuter benefits
• Frequent team celebrations and recreation events
• Learning and development opportunities
• Ability to influence a high-performance company on its way to IPO

The estimated gross base annual salary range for this role is $99,429 – $135,000 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.

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As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.