Ensure all responsibilities of a Shop Manager during his absence and jointly control and direct store management in presence of Shop Manager
Ensure customer service/sales takes priority over tasks
Exhibit and promote high standards of internal customer care
Optimise sales in line with company budgets ensuring right product at right time
Ensure all sales opportunities are maximised through effective use of all promotional/marketing opportunities
Ensure effective merchandising layout implemented in relation to sales targets and store objectives, utilising merchandising standards as set out in section 3
Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store
Monitor handling of customer complaints in line with Company policy and seek regular feedback
Manage operating costs within budgetary guidelines
To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees
Carry out regular and relevant in-store training, audits and enrol staff on relevant Learning and Development courses
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
MIDDLE EAST’S LARGEST FASHION RETAILER! Part of the Landmark Group, Splash, was founded in Sharjah in 1993. Constantly setting trends and redefining the fashion industry in the region, Splash offers an extensive and award-winning collection of popular clothing for men, women and teens. It is also the go-to destination for international brands like Kappa, Lee Cooper, Ecko Unltd, Starter and Ulla Popkins.
As a brand Splash believes in constantly raising the bar and is acknowledged as a trendsetter in the region having successfully created some of the biggest fashion and brand properties which have now become part of the social calendar of the region
Splash is committed to becoming a 100% sustainable brand, adopting eco-friendly practices across all business areas, from raw material procurement to biodegradable packaging
200+ STORES | 4K+ EMPLOYEES | 14+ COUNTRIES
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