Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We’re hiring a Staff GTM Program Manager to lead high-impact product launches and cross-functional programs that drive Clio’s growth. You’ll operate at the intersection of Product, Engineering, Sales, Marketing, Customer Success, and Revenue Operations—turning strategy into execution, aligning stakeholders, and enabling scalable go-to-market delivery. Your impact will be felt in successful launches, cleaner handoffs, and GTM motions that scale as we grow.

This role is ideal for someone who brings structure to chaos, drives alignment across competing priorities, and operates with clarity, accountability, and a bias for action.

What you’ll work on:

You’ll be evaluated on your ability to lead with context, communicate across levels, and drive cross-functional outcomes. Specifically, you will:

• Own end-to-end product launches, aligning stakeholders, managing dependencies, and ensuring systems, data, and processes are launch-ready.
• Run strategic cross-functional programs tied to key business goals—accelerating revenue, improving customer experience, or unlocking scale.
• Drive clarity in complexity, surfacing dependencies, navigating trade-offs, and aligning GTM and Product orgs on the critical path forward.
• Establish operational rigor through clear plans, team cadences, and risk management practices that keep programs moving.
• Influence across the org by building trust across levels by framing decisions effectively, adapting your message to the audience, and aligning cross-functional leaders around shared goals.
• Ensure change sticks, partnering on training, communications, and enablement to embed new workflows into the business.

About You

These are the skills and traits we value—and will assess during interviews:

• You thrive in ambiguity, quickly bringing clarity and direction to complex, fast-moving situations.
• You prioritize with impact, focusing teams on work that drives business outcomes.
• You communicate across all levels, tailoring your message to execs, ICs, and technical stakeholders.
• You lead with curiosity, always learning, iterating, and driving smarter ways of working.
• You own results and hold teams accountable—resolving blockers and keeping programs on track.

Qualifications:

• 6+ years in GTM Strategy, RevOps, Business Operations, or Consulting—preferably in B2B SaaS.
• Proven experience leading complex cross-functional product launches and GTM initiatives.
• Strong grasp of GTM tech stacks (e.g., Salesforce, Marketo, ChurnZero, billing/quoting tools).
• Skilled in systems thinking and process design, with the ability to identify gaps and build scalable solutions.
• Excellent communicator and program operator, trusted to lead without authority in a highly cross-functional environment.

How to Apply

To help us get to know you better, please include brief answers to the following questions instead of a cover letter with your application:

Share an example of a program or project you initiated—not because someone asked, but because you saw the need. What prompted you, and what was the outcome?

Describe a time you were dropped into a chaotic or unclear situation. What steps did you take to create structure and move things forward?

What does holding teams accountable look like to you—especially when you don’t manage them directly?

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $120,800 to $151,000 to $181,200 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

• We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers