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Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!
Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:
Location: Kent Campus Hospital
Status: Full Time 80 Hours
Shift: Days
SALARY RANGE: 93,724.80 - 145,288.00YEARLY
General Summary:
With supervision and direction from the GME Administrative Director, the GME Operations Manager is responsible for the workflow design and management of centralized operational and fiscal activities administered by the GME Office, supporting all GME programs and for the systematic management and retention of all institutional and program accreditation files. The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment. The Operations Manager is responsible for directing work, advising, decision making, and influencing change. Will supervise all Program Coordinators and Program Assistants. Interfaces with Human Resources, Finance, Medical Staff, IT, and other departments related to GME business operations.
Responsibilities:
1. Stays abreast of regulatory ACGME requirements and best practices through networking, professional organization membership, and attending national meetings.
2. Assists GME Admin Director to organize and deliver a complete and effective review experience as required by ACGME field visitors. Serve as liaison with Leadership, Quality, IT, Risk Management and other departments needed for participation in the CLER visit
3. Establishes strong working relationships with Program Directors and Coordinators.
4. Organize annual new resident orientation
5. Provide orientations and support for residency program directors especially regarding accreditation, core curriculum and best practices.
6. Oversee development of new program accreditation review process, including Annual Program Review and Special Review.
7. Provide consultation and oversight of ACGME program accreditation requirements and processes under the ACGME's Next Accreditation System (NAS) for all GME programs.
8. Provides direction on various operational and fiscal matters for GME Office staff and leadership, program coordinators and directors, fiscal, legal, and risk management departments, practice administrators, and other business partners.
9. Leads, directs, trains, and coaches Program Coordinators & Program Assistants, ensuring work assignments align with skills and a balanced workload.
10. Provides input on GME Office work product, staff hiring, performance, professional development, and training recommendations.
11. Maintains program and operational data to ensure CMS reimbursement eligibility, accurate affiliate billing, and integrity of related reporting.
12. Create an ongoing process for sharing best practices with program staff and faculty, including maximizing the use of Med Hub and other electronic media for communication with Program Directors and Coordinators.
13. Coordinate resources and committees (e.g. stakeholder meetings, communications and locations) needed to execute a successful institutional site visit.
14. Performs administrative reviews to ensure programs are meeting ACGME Institutional requirements.
15. Manages all aspects of the completion of training certificates
16. Lead on the ACGME Annual Data System (ADS) and provides counsel to programs on required ADS filings and submissions.
17. Create an ongoing process for sharing best practices with program staff and faculty, including maximizing the use of Med Hub and other electronic media for communication with Program Directors and Coordinators.
18. Develop & Manages annual program budgets with Finance, Program directors & Program Coordinators.
19. Directs and provides guidance to managers to effectively allocate resources based on work volume, space availability, budget constraints, and program priorities, goals and objectives
20. Articulates to staff the budget and the context within the organizational financials
21. All other duties as assigned within the scope and range of job responsibilities.
Required Education, Credential(s) and Experience:
Preferred Education, Credential(s) and Experience:
To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/
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