Dental Care Alliance

Overview

At Lake Minnetonka Dental, we are dedicated to providing exceptional patient care, an outstanding patient experience, and the convenience of same-day treatment. We are seeking a Patient Service Representative who excels in financial coordination, dental insurance management, and patient billing. This role is ideal for someone who is detail-oriented, financially savvy, and passionate about helping patients navigate their treatment options with confidence and clarity.

Lake Minnetonka Dental

109 Bushaway Rd

Wayzata, Minnesota 55391

Why Join Us?

✔ Top-tier patient care: We go above and beyond to provide the highest quality dental services.

✔ Same-day care: We make dental visits efficient and hassle-free for our patients.

✔ Financial expertise valued: Your skills in insurance verification, treatment estimates, and payment coordination will make a direct impact.

✔ Fun office atmosphere with a great, dedicated team that enjoys having fun all day long!

Responsibilities

• Be the first point of contact, greeting and assisting patients with warmth and professionalism.
• Manage insurance verification and benefits breakdowns for patients, ensuring accurate coverage details.
• Prepare and present detailed treatment plans with financial estimates, ensuring patients fully understand their costs and payment options.
• Answer calls, schedule appointments, and assist patients with financial and insurance inquiries.
• Verify and process dental insurance (PPO only; we do not accept HMO plans).
• Maintain a well-organized and welcoming front office environment.
• Support the clinical team by facilitating smooth patient flow throughout the day.

Qualifications

• At least 1 year of experience in a dental office is REQUIRED.
• Proficiency in dental insurance, financial presentations, and treatment planning is REQUIRED.
• Strong understanding of dental billing, claims processing, and financial coordination.
• Outstanding customer service and communication skills.
• A team player with a positive, can-do attitude.
• Availability to work as needed within our office hours (shifts vary between 6:30 AM - 4:30 PM).

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.