University of California - Santa Barbara

Job Posting Details

Position Number: 40079055

Payroll Title: Student Academic Advisor 2

Job Code: 004544

Job Open Date: 6/30/25

Application Review Begins: 7/16/25; open until filled

Department Code (Name): EAPC (EDUC ABROAD PROGRAM CAMPUS)

Percentage of Time: 50%

Union Code (Name): SV (SSAP) Student Services and Advising Professionals*

Employee Class (Appointment Type): Staff (Career)

FLSA Status: Non-Exempt

Classified Indicator Description (Personnel Program): PSS

Pay Rate/Range: The budgeted hourly range that the University reasonably expects to pay for this position is $27.00 to $28.00/hour. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full hourly range for this position is $25.77 to $43.58/hour.

Work Location: Students Affairs and Administrative Services Building, Room 2201

Working Days and Hours: Mon-Fri; 4 hours between 8am-5pm (hours need to be approved by supervisor)

Benefits Eligibility: Full Benefits

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

The Capital Internship Program (CIP) administers the UC Washington Center (UCDC) and the UC Center Sacramento (UCCS) programs at UCSB. Whether in DC or Sacramento, students intern for academic credit and enroll in academic coursework. The department provides advising, outreach and support for students interested in participating, and collaborates with the campus community and the UCDC/UCCS Systemwide Offices for recruitment, application review and program implementation.

Benefits of Belonging:

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the general supervision of the Associate Director and working in coordination with the Director, the Capital Internship Program (CIP) Advisor (UC Washington Center/UC Sacramento) encourages students to participate in the program. Conducts outreach/recruitment efforts to meet program target goals and prepares students for the internship search process. Promotes the UC Washington Center (UCDC) and / UC Sacramento (UCCS) programs to campus departments and students. UCDC/UCCS programs provide UCSB students with an opportunity to live, work as interns, and study in our nation's political epicenter, Washington, D.C. and in the California capital city of Sacramento. Internships are available in a wide range of areas such as public policy, non-profit organizations, Congress and other government agencies, and a wide variety of organizations. The advisor provides all student services aspects for this program including outreach, marketing (in collaboration with the Marketing Specialist), advising, application, pre-departure and re-entry stages. Serves as the UCSB liaison to the staff at UCDC/UCCS systemwide offices. Works closely with academic departments to integrate the UCDC/UCCS experience into the major. Works under the general supervision of the Associate Director. Provides administrative support to CIP Campus Director and Associate Director as needed, including backup support for performing front desk duties as needed. Other duties as assigned.

Required Qualifications:

• Bachelor's degree in related area and/or equivalent experience/training.
• 1-3 years administrative experience.
• Basic knowledge of advising and counseling techniques.
• Excellent judgement, and skills in decision-making.
• Ability to maintain positive professional demeanor under deadline pressure in a high-volume, continuous public contact setting.
• Ability to identify problems, apply reasoning, and develop original ideas to solve problems.
• High level of organization/attention to detail.
• Strong written and verbal communication skills, including active listening.
• Ability to professionally manage and respond in difficult situations.
• Strong interpersonal, public relations and oral/written communication skills.
• Ability to work independently and as a member of a team.
• Ability to set goals, establish priorities and organize workload.

Preferred Qualifications:

• 1-3 years of experience working in an academic environment.
• Strong computer skills and the ability to learn new software programs.

Special Conditions of Employment:

• Occasional evening and weekend hours required.
• Satisfactory conviction history background check
• UCSB is a Tobacco-Free environment
• Important Additional Information About This Position:

This position is in a job classification that recently became part of the Student Services and Advising Professionals (SSAP) bargaining unit. This is a newly-established unit that is exclusively represented by the United Automobile, Aerospace and Agricultural Implement Workers of America (UAW).

The University and the UAW will begin bargaining over the terms and conditions of employment for the SSAP unit in Summer 2025. Until such time as a Collective Bargaining Agreement can be fully agreed-upon and ratified, the terms and conditions of employment for positions in the SSAP unit will continue to be governed by Personnel Policies for Staff Members (PPSM). Additional information regarding unit can be found at https://ssap-uaw.org.

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

“Misconduct” means any violation of the policies or laws governing conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 50% Advising: Prospective Students - Carefully advises prospective UCDC/UCCS students during office hours and via email. Clearly communicates program details, requirements and application processes. Actively listens to students' academic, personal and professional goals and recommends program based on their needs. Guides students in clarifying their educational and professional goals so that they can select the most appropriate program option. Examines the students' field of study, cultural sensitivity, academic preparedness, maturity, mental and physical health needs, concerns, and provides detailed knowledge of the academic, financial, cultural, and housing characteristics of each program. In collaboration with the Associate Director, refers students with mental health and/or judicial affairs related concerns to the appropriate offices. Counsels students on general financial matters related to UCDC/UCCS. Educates students of the program cost, payment and financial aid process on these programs. Works with students in the recruitment, application, interview, pre-departure and re-entry stages of the program. Creates a welcoming, customer service-oriented atmosphere, answer diverse questions of a detailed, general or complex nature, and respond to inquiries, complaints or concerns from students, staff, faculty and members of the public in a professional manner. Maintains confidentiality of student GPA, application and personal information. Must be patient and flexible when advising students.
• 20% Outreach/Recruitment - Conducts informational presentations in classes and in meetings of student organizations as needed. Proactively learns about UCDC/UCCS by reviewing available material, speaking to past participants and contacting the UCDC/UCCS systemwide staff when needed. Organizes and administers informational meetings and student panels for prospective students. Provides tabling at academic fairs, UCSB Open House and other informational events. Works with the CIP Marketing Specialist to create advising/marketing materials. Utilizes social media for promotional purposes. Educates campus departments about the program. Serves as liaison between the program staff in both Sacramento and Washington and the UCSB campus on all matters affecting academic opportunities, student selection, student orientation and training, and internship placement. Provides enrollment data and compiles data for reporting as needed.
• 30% Advising: Predeparture - Reviews applications and selects students for programs. Advises selected students in preparation for the program. Continue to conduct workshops, assists and ensures that students are getting their internship application materials reviewed. Proactively encourage students and provide continuous follow-up with them during their internship search process. Instructs students in use of research resources for preparation of applications.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations – https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

• Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security and Fire Safety Report Disclosures

Application Status: If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.

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