SECU

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Learning and Development Administrators are responsible for the logistics associated with education programs. Associate L&D Administrators assist in scheduling and logistics for program participants, tracking of participation and completion of learning activities, and assist in the preparation of materials and communications associated with various programs. They serve as tier 1 support for all learning inquiries and ensure that both L&D team members and staff have the information they need to enjoy a successful learning experience.

Essential Responsibilities:

• (50%) Assist with scheduling and logistics, participant registration and confirmation, and tracking participation and completion required by different learning programs. Help maintain the learning and development calendar of events and related schedules, ensuring that all deadlines and timelines are met. Coordinate refreshments/meals for program attendees.
• (10%) Communicate with program participants and instructors to confirm attendance and ensure timely and accurate delivery of program materials. Provide support for facilitators/trainers as they deliver virtual and in person classroom experiences for staff.
• (10%) Update and maintain learning and development program records, including participant information, program evaluations, and feedback from instructors and participants.
• (10%) Help manage the database of employee education expense reimbursement in accordance with SECU tuition reimbursement program guidelines
• (10%) Assist in the preparation of learning and development program materials, including PowerPoint presentations, handouts, and other support materials. Assist with onboarding of new learners to educational programs including conducting technology tests and providing technical support as needed.
• (10%) Coordinate with external vendors and service providers to support employee participation in external development opportunities.

Required Education & Experience (Knowledge, Skills, & Abilities):

• High school diploma or GED
• 0 - 2 years of relevant experience

Preferred Education & Experience (Knowledge, Skills, & Abilities):

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Prior experience in an administrative role or support position is a plus but not required.
• Strong organizational skills with the ability to handle multiple tasks and deadlines.
• Good communication skills, both written and verbal.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office, including PowerPoint, Word, and Excel.
• Keen attention to detail and accuracy.
• Ability to work both independently and collaboratively with a team.

This role is a great opportunity for an entry-level candidate looking to gain valuable experience in the field of Learning and Development.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.