About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 offices worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
The team you will be a part of provides IT infrastructure support for all employees in the local office and within the region. The IT Support Administrator is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, in person and via self-service mechanisms. Technical Operations is a global IT group incorporating both internal and business-facing operational support, from internal desktop management through to strategic client integration on Citco’s core software platforms. The service delivered by the Technical Operations group is aligned to both strategic customer demands in a given region and the operational considerations for that time zone, in a follow-the-sun Shared Services Center model.
Working as part of the End User Compute group, this role interacts with multiple functions within the Technical Operations IT group and with other groups across the wider IT team. In a day-to-day capacity, the Local IT administrator oversees the day to day operations and evaluates service delivered. The End User Compute group are one of the first points of contact for internal business customers and ensure customer expectations are met or exceeded. They are responsible for ensuring defined metrics/benchmarks are met and that standards and processes are followed to provide effective customer service. More generally this role has input on organizational structure and procedures to ensure a comprehensive and robust support model is established.
About You:
Please note this is a 6 month internship that starts late Sept and finishes late March 2026.
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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