Mass General Brigham

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Opportunity:

Mass General Brigham Office of the Chief Medical Officer (OCMO) is seeking an experienced Data Visualization Developer who has a passion for healthcare data and will thrive as a member of an experienced, high performing and highly motivated team. This person will have a desire to learn and a flexibility to adjust to the fast-changing analytic and reporting demands of our system. The best candidate has solid analytical and communication skills, and experience working with health care data. Reporting to the High Reliability Organization (HRO) Analytics Manager, the Data Visualization Developer will be a member of a cross-functional team responsible for developing new clinical data products. The areas of focus include Quality, Safety, Health Equity, Community Health, Patient Experience, Provider Wellbeing, Credentialing, and Pharmacy and Formulary. The ideal candidate will collaborate with a multidisciplinary team to define and achieve strategic objectives. They will ideate with stakeholders on dashboard designs, develop high-quality visualizations, and ensure a consistent user experience that aligns with stakeholder needs. They will collaborate with data analysts and engineers to define data requirements for visualizations, support the development of data product definitions, adhere to design and data standards, and conduct thorough quality assurance. The candidate will also be responsible for presenting dashboard demos, facilitating user acceptance testing, and resolving any data or functionality issues.

Principal Duties and Responsibilities:

• Works with a cross-functional team to understand functional product requirements and deliver on strategic data and analytics initiatives.
• Works with stakeholders to ideate on wireframe designs for visualization of data products.
• Accrues advanced knowledge of the OCMO product domains and can quickly apply design strategies to convey the data story clearly and succinctly in high-quality dashboard visualizations.
• Designs, develops, and supports high-quality dashboard visualizations which provide a consistent user experience and highlight key data elements determined by stakeholders.
• Partners with data analysts and analytics engineers to determine data extraction and transformation requirements for data visualizations.
• Collaborates with data analysts to develop visualizations for ad-hoc analyses, as well as produce visualizations for internal and external communications in a variety of presentation formats (sides, reports, newsletters, etc.)
• Follows established design and data standards, resolves data issues, and completes functional and technical documentation.
• Completes thorough quality assurance procedures ensuring accuracy, reliability, trustworthiness, and validity of work.
• Presents dashboard demonstrations to stakeholders and end-users to ensure appropriate onboarding of new tools and answer questions related to functionality.
• Facilitates User Acceptance Testing (UAT) process prior to rolling out new dashboards and enhancements.
• Uses the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
• Other duties and responsibilities as assigned.

Qualifications

Education

Bachelor's Degree Information Systems preferred

Can this role accept experience in lieu of a degree?

Yes

Experience

experience of designing reports and dashboards using Tableau and other data visualization tools 2-3 years required experience of programming languages and/or statistical software (SQL, SAS, Python, or R) 2-3 years preferred

Knowledge, Skills and Abilities

• Ability to function effectively and independently in a fast-paced environment, organize and prioritize work independently, and meet tight deadlines.
• Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization.
• Practical problem-solving abilities, i.e. the ability to formulate hypotheses and test options.
• Strong visualization and usability design skills.
• Intermediate SQL skills.
• Tableau certification(s) a plus.

Additional Job Details (if applicable)

• Onsite Flexible Hybrid working model requires weekly office working days, 1-3 days per week onsite
• M-F Eastern Business hours required
• Remote working days require stable, secure, quiet, compliant working station

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.